AW Collision of Franklin

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

AW Collision did a great job on my X3. It looks brand new!

Customer Service - 5.0/5.0 -

Marielle was wonderful. She kept me up to date on what was happening with my car and followed through on everything she said she would.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Repair work done by very good technicians and was shown tremendous courtesy with an excellent result.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did a great job of communicating what was going on with my car repairs. Also, went over and above in getting my car completed, which allowed me to take it on vacation.

Customer Service - 5.0/5.0 -

Very customer oriented and efficient clerical group.

Returned Clean

My Experience - 5.0/5.0 -

Tyler is great to work with!

Likely to Recommend - 5.0/5.0 -

I hope I never see them again (for obvious reasons) but would definitely recommend them to any one else

Repair Quality - 5.0/5.0 -

Very quick, fair and excellent customer relations.

Customer Service - 5.0/5.0 -

See above

Returned Clean

My Experience - 5.0/5.0 -

Tyler kept me informed on the progress of my repair and had it completed before the date quoted. Great experience!

Likely to Recommend - 5.0/5.0 -

I am vice president of the Nashville area Mercedes Benz club and will tell my club members.

Repair Quality - 5.0/5.0 -

Did a great job and repair was done before projected completion date.

Customer Service - 5.0/5.0 -

Great experience!

Returned Clean

My Experience - 5.0/5.0 -

From beginning to end, the team at AW Collision worked closely with me. I received emails and text notifications on the progress of the repair to my 2013 BMW. AW Collision created a much better version of my BMW that I left with them. I had complete confidence in their efforts because they were referred to me by my BMW dealership. Job well done!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would absolutely recommend AW to any and everyone. Although I hope I won't need their services in the future, I would not hesitate one second to going back to them if I did.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Excellent customer service.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great team, worked with Tyler and Tiffany

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

AW kept on my issue till is was right. Happy about that.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Brian did a nice job at keeping me informed of the progress. Appreciate his diligence.

My Experience - 0.0/5.0 -

Imperfections in the paint.

Likely to Recommend - 2.5/5.0 -

Withholding final opinion pending resolution of paint concern.

Repair Quality - 2.0/5.0 -

Imperfections in the paint.

Customer Service - 4.0/5.0 -

Withholding final ratings pending resolution of paint

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great service.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good communication throughout the process

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean