AW Collision of Franklin

4.6 (569reviews)
93%
150 Alpha Dr.,  Franklin,  TN  37064
Bot
Shop AssistantSparkles

In operation 39 years, 4 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Audi
BMW
I-Car
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Elite + EV
Mercedes-Benz Sprinter

Reviews (569)

Likely to Recommend

Repair Quality

Good communication throughout the process

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Certainly

Repair Quality

Excellent work and professional staff !! Perfect ! Highly recommend AW Collision !!

Customer Service

Perfect !

Returned Clean

My Experience

Unparalleled professionalism in every aspect of the process.

Likely to Recommend

Repair Quality

Great job from beginning to end.

Customer Service

From the time I walked in the door, Tifny (or some unexpected spelling like that) was personable. Kyle was responsive and very communicative. The car looks great. I felt completely cared for during the entire process.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

I couldn't be happier with the work done by AW Collision. The paint job came out absolutely flawless-perfect color match, smooth finish, and great attention to detail. A special thank you to Keith for excellent body work and Will for an outstanding paint job. You can tell real pride, and craftsmanship went into this repair. Highly recommend this shop to anyone looking for quality work.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Great work, timely repair and excellent communication

My Experience

Your employees were very helpful. Enjoyed meeting them

Likely to Recommend

Repair Quality

Amazed at how quickly they responded with appraisal

Customer Service

Pleasant and easy to work with them.

Returned Clean

Likely to Recommend

Repair Quality

Excellent quality! Great Service.

Customer Service

Excellent

Returned Clean

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Repair Quality

Pieces were not added back and the door continues to get stuck making it harder to open when temperatures are warmer.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

I have already recommended them! They were that good

Repair Quality

Excellent service and communication from start to finish!! I highly recommend them

Customer Service

Excellent! Above and beyond!

Likely to Recommend

Repair Quality

Clear and timely communication both with customer and insurance!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

Looks good as new!

Likely to Recommend

Repair Quality

The work was well done! My only issue was delayed communication of updates on my car's status in it's repair.

Customer Service

Returned Clean

My Experience

Tyler is the best. Very customer focused and efficient with timely communication

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Tyler kept me informed with updates