B & B Collision Repair

4.9 (2,480reviews)
98%
845 Fiero Lane,  San Luis Obispo,  CA  93401
Bot
Shop AssistantSparkles

In operation 47 years.

B&B Collision has been serving the Central Coast since 1979. We are a family owned and operated business. We strive to provide uncompromised quality repairs and service. Repairs are cost-effective and timely. Continuous communication with our customers is a top priority. Free loaner cars available.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Scion
Toyota

Reviews (2,480)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return and paint matching was exceptional. The team receives high marks for professionalism, friendliness, and going above and beyond customer expectations. Communication is frequently highlighted as a strength, with appreciated text and phone updates throughout the repair process. Many customers note repairs were completed on time or ahead of schedule. Areas noted directly by customers for improvement include more proactive communication during repairs, interior cleanliness upon vehicle return, and ensuring all repair components are completed before vehicle pickup.
Select to learn more
"... Repair know how exceptional your team is, offering the highest quality of customer service and care. Thank you to each and every one." Read more
"... and every staff member worked to relieve it, and their professional attitude was 5 star. I am so happy they fixed my whip!!!!" Read more
"... start to finish. The staff was outstanding, and the quality of the car repair exceeded my expectations." Read more
"Outstanding service and repair work on my vehicle. I can't thank B&B Collision Repair enough."
"The repair looks amazing. You are all very professional, kind and knowledgeable. I thank you very much for ..." Read more
"I was pleasantly surprised my car was completed earlier than expected."
"The work was estimated to take 2-3 weeks and only took 5 days"
"It was even done a day early. Fantastic!"
"It was 3 weeks late and not fixed properly."
"... throughout the process. I truly appreciate their quality workmanship and timely service." Read more
"... service. We feel like we have a brand new car! They have amazing communication and keep you updated on how your car is doing and when it is going to be completed throughout ..." Read more
"Everyone at B&B was very friendly and there was a clear and consistent flow of communication from the team about the status of my repair. The work was complete ..." Read more
"Yes every step of the way. Level of communication is amazing, if only other companies operated with precise communication. They completely ..." Read more
"... Tuesday morning I would get an update the next day. I never received a call so I called Thursday afternoon." Read more
"... longer than planned, combined with the fact that nobody told me WELL in advance that timing had changed, and I was the one who initiated that discovery, ..." Read more

Likely to Recommend

Repair Quality

You guys did an excellent job , definitely will use b&b again!!

Customer Service

Excellent job , will definitely let B&B do all my automotive jobs 👍

Returned Clean

Likely to Recommend

Repair Quality

My car looks like it's brand new!

Customer Service

Likely to Recommend

Repair Quality

Every aspect of the experience with B&B Collision was professional. In addition, the people working there are friendly and helpful, even though they are very busy. Great job!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

B&B Auto Repair has always done an amazing job fixing the cars I have taken in to them for the past 18 yrs. Aside of the incident that happened with the employee that took my car to test drive it this last time, I have always been satisfied with the work. They do a great job matching the paint to my car.

My Experience

The car looks amazing. You did a wonderful job!

Likely to Recommend

Repair Quality

The work they did on my car was amazing> Thank you.

Customer Service

The personnel are great!

Likely to Recommend

Repair Quality

I am very happy because the service is excellent, and everything was ready exactly when they said it would be.

Customer Service

I am very happy because the service is excellent, and everything was ready exactly when they said it would be.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job kind friendly employees thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

ABSOLUTELY!

Repair Quality

Customer Service

Everyone is very kind and professional!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

B&B is "A" Grade, and know their work well! They are also certified by Honda and others and our the preferred choice here in SLO.

Repair Quality

Excellent customer service and follow-up. B&B works directly with your insurance agent on estimates and adjustments!

Customer Service

Excellent with good follow-up!

Returned Clean

My Experience

B& B Collision Repair were wonderful to deal with.They kept us informed with every step of the process and did a fantastic job on the car. We were extremely satisfied and would highly recommend them.10 out of 10!

Likely to Recommend

Highly recommended

Repair Quality

Great experience

Customer Service

Great experience

Likely to Recommend

Repair Quality

Thank you Robert. You are the best

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean