Custom Craft Auto Body

4.9 (95reviews)

100%

(805) 439-1196

4130 HORIZON LANE SUITE D, San Luis Obispo, CA 93401

100%

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4130 HORIZON LANE SUITE D
San Luis Obispo, CA 93401

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About Custom Craft Auto Body

See Photos

4130 HORIZON LANE SUITE D
San Luis Obispo, CA 93401

Get Directions

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Custom Craft Autobody is a family owned auto repair business that has been serving the community since 1992. We have grown to a three-store company serving the whole central coast. Our goal is to provide high-quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English
Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (95)

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Rating

94 Customers Rated

5 Stars

89.5% Complete

(85)
4 Stars

8.4% Complete

(8)
3 Stars

1.1% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with many noting excellent paint matching, professional craftsmanship, and repairs that make vehicles look like new or better than original condition. Communication stands out as a major strength, with customers appreciating regular updates, clear explanations of work needed, and transparent processes. The staff is frequently described as friendly, professional, and going above and beyond expectations. Timeliness is generally strong with many same-day or on-time completions, though some jobs took extra days with proper explanations. Additional touches like vehicle cleaning and detailing are highly appreciated by customers.

Select to learn more

Service Quality
Timeliness
Communication

"20 out of ten, it was as if nothing ever happened!"

"Unbelievable repair work went above and beyond..Absolutely satisfied with everything they did would ..." Read more

"Perfect replacement on my fron bumper. Looks better than when i bought it at the dealership. When scheduling they worked seamlessly with my insurance ..." Read more

"They did a wonderful job with my truck, it looks brand new. I am so joyful to walk out and see my truck looking so good after my accident. ..." Read more

"Same day turnaround!"

"Ready on time and under quote."

"Our car was ready on time, on budget and looked better than we expected!"

"Outstanding in every way. Beautiful job. Finished early. Kept me updated. Thank you!"

"Overnight service!"

"Excellent Communication every step of the way."

"Everyone was so polite and transparent about what was going to be done"

"The called me to let me know everything And when the car will be ready"

"Gave calls with updates on vehicle status."

"Excellent communication and results"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"20 out of ten, it was as if nothing ever happened!"

"Unbelievable repair work went above and beyond..Absolutely satisfied with everything they did would ..." Read more

"Perfect replacement on my fron bumper. Looks better than when i bought it at the dealership. When scheduling they worked seamlessly with my insurance ..." Read more

"They did a wonderful job with my truck, it looks brand new. I am so joyful to walk out and see my truck looking so good after my accident. ..." Read more

"Same day turnaround!"

"Ready on time and under quote."

"Our car was ready on time, on budget and looked better than we expected!"

"Outstanding in every way. Beautiful job. Finished early. Kept me updated. Thank you!"

"Overnight service!"

"Excellent Communication every step of the way."

"Everyone was so polite and transparent about what was going to be done"

"The called me to let me know everything And when the car will be ready"

"Gave calls with updates on vehicle status."

"Excellent communication and results"

Valerie (Lexus owner) reviewed 8/3/26

My car looks great.

Jose went above and beyond. An excellent representative for Custom Craft and terrific human being.

Patrick (Toyota owner) reviewed 7/13/26

You guys did a super good job on my Rav and were very communicative and helpful!! I am really happy with the work done on my car and the service

Kenny (Lexus owner) reviewed 6/25/26

Great service very reliable

Very cool

Bruce (Ford owner) reviewed 6/22/26

Excellent communication and results

Wane/Kathy (Honda owner) reviewed 6/11/26

We were extremely please with the professional service and the craftsmanship of the replacement of our elderly Odyssey bumper. Highly recommend

Richard (RIVI owner) reviewed 6/11/26

Jose and his techs did another fantastic job. High quality, price, availability and job completion were all top notch!

Howard (Chevrolet owner) reviewed 6/8/26

Very satisfied with the workmanship. Personable staff. Even offered to pick me up at the rental car agency when I turned in the vehicle. Old fashion service.

Very personable.

Dolly (Toyota owner) reviewed 6/4/26

Cinde (Toyota owner) reviewed 5/4/26

Anita (Ford owner) reviewed 4/23/26

excellent and very polite and efficient service. Could not have been any better.

Excellent efficient service

Heather (Toyota owner) reviewed 4/16/26

Thank you! Great experience!!

Terry Lee (Toyota owner) reviewed 4/13/26

Outstanding in every way. Beautiful job. Finished early. Kept me updated. Thank you!

Anastasia (Hyundai owner) reviewed 4/13/26

10/10

Steven (Toyota owner) reviewed 4/9/26

Emily (Toyota owner) reviewed 4/7/26

They were kind, professional, the waiting room was clean. I’ve already told several friends to take their car there.

He made the process easy and seamless. There was no confusion or delays. The car was ready when he said it would be.

David (Honda owner) reviewed 3/30/26

Jose was very polite and helpful. The work was excellent and completed in a timely fashion.

Nancy (Toyota owner) reviewed 3/23/26

Looks perfect.

Perfect replacement on my fron bumper. Looks better than when i bought it at the dealership. When scheduling they worked seamlessly with my insurance company to make getting the repairs as cheap and easy as possible.

Nice people. great attitude. Very helpful

Jonni (Tesla owner) reviewed 3/20/26

Fast, friendly and great quality

Very friendly and accommodating

Alan (Tesla owner) reviewed 3/5/26

Johnny (Toyota owner) reviewed 2/23/26

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Custom Craft Auto Body

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Custom Craft Auto Body

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (95)

94 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -