B & B Collision Repair

4.8 (2,422reviews)
98%
845 Fiero Lane,  San Luis Obispo,  CA  93401
Bot
Shop AssistantSparkles

In operation 47 years.

B&B Collision has been serving the Central Coast since 1979. We are a family owned and operated business. We strive to provide uncompromised quality repairs and service. Repairs are cost-effective and timely. Continuous communication with our customers is a top priority. Free loaner cars available.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Scion
Toyota

Reviews (2,422)

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My Experience

Very professional, good communication, great work.

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Thank you all

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extremely satisfied with the job. Thank you Nick and Team for the Great Customer Service.

Customer Service

Thank you all

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Repair Quality

Great service, thankful for your diligence and making sure that all the bells and whistles worked correctly again when I got it back.

Customer Service

Everyone was great! Excellent communication, very informative and helpful through the whole process.

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I have already told several friends how happy I was with the service I received at B&B.

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Everyone was kind and kept me informed

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I've used on several occasions!

Repair Quality

Ready on time. Took care of all the insurance stuff. CAR LOOKS GREAT!

Customer Service

Talked to use about everything needed and kept us updated on progress of parts and finish time.

My Experience

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Outstanding service from truly experienced professionals. I appreciate that they coordinated with me through the process so that I was fully informed.

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Repair Quality

The work was great.

Customer Service

The work was great. The service and respect were not. I was promised the vehicle on a specific date that was reasonable for both parties. However, on that day, I called to find out what time to pick up my vehicle, and was told that the car was completely done, except for one part that was backordered and it would be another 7-10 days. Remember, I called, not the other way around. I rely on my vehicles, and having this one out of commission for much longer than planned, combined with the fact that nobody told me WELL in advance that timing had changed, and I was the one who initiated that discovery, was disrespectful across the board.

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My Experience

Good people Doing good work 👍😃

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Repair Quality

My only complaint is that the side mirror that was replaced had numbers written on it in paint (?) that I had to figure out how to remove without scratching the new mirror.

Customer Service

I asked for an update on Friday and didn't hear back until Monday. It was the 4th of July weekend, though, so all things considered, my experience was fine.

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Likely to Recommend

Absolutely, no question

Repair Quality

I was treated amazing well from the minute I walked in. Everyone from Patrick to adjuster including Nick, all made me feel welcome. The paint looks perfect and job was completed sooner than I expected. Dale Grant was so accommodating, ride to and from rental car, answering any & all of my questions. (Since Hyundai agreed to pay for peeling paint & rental car I did have questions). I can’t imagine going to a different body shop after having such perfect experience with B&B. There isn’t anything that they could change to improve. THANKS to entire staff❣️❣️❣️❣️❣️❣️❣️ Barbara Myers

Customer Service

I’m so pleased with the entire experience from B&B Auto Repair!!! From Patrick at front counter to Dale, estimator and Nick that were all so friendly. All my questions & concerns we’re answered. The paint job was perfect and job was completed sooner than I had expected. Hyundai of San Luis paid for paint peeling claim and also for a rental car ( thanks Jim their service mgr for all his assistance). I will highly recommend B&B Collision and Repair for the outstanding service I received. (They are Hyundai approved shop for all Hyundai owners)🎈. Barbara Myers

Returned Clean