B & B Collision Repair
In operation 47 years.
B&B Collision has been serving the Central Coast since 1979. We are a family owned and operated business. We strive to provide uncompromised quality repairs and service. Repairs are cost-effective and timely. Continuous communication with our customers is a top priority. Free loaner cars available.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks as good as new
Customer Service - 5.0/5.0 -
Everyone was very professional and helpful
Likely to Recommend - 5.0/5.0 -
This is a very reputable repair shop, I’ve used it more than once and they’ve never dissapointed.
Repair Quality - 5.0/5.0 -
Absolutely terrific. The repair was above and beyond what I expected the results to be!
Customer Service - 5.0/5.0 -
Customer service was one of the nicest and straight forward experiences considering the line of work it is in. Kind, Understanding people with intention to fulfill customers needs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at B&B are top-notch and the best in the game.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Set up vehicle to be repainted by Toyota. I asked them to paint my tailgate as well knowing I would have to pay for the tailgate. Said it would be no problem, gave me the quote and I agreed to it. Got my truck back and the tailgate was not painted. When I called to find out why, they just tried to schedule for July instead of being accountable for dropping the ball. No apology or anything just said I needed to schedule it when it was already scheduled. Then the guy Patrick said I needed to talk to a guy that wasn’t in and will call me the next day. Well, it’s been 3 days now and still no call so I’m taking my business elsewhere since they don’t want mine.
Customer Service - 2.5/5.0 -
See previous comments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend the shop on repairs.They did a good job.But however, they need to clean the inside of a vehicle before releasing it..
Repair Quality - 5.0/5.0 -
The repairs were outstanding. The time was outstanding, getting my vehicle back... The only thing that was an issue was my cab was dusty inside was in clean..
Customer Service - 5.0/5.0 -
Repairs were great.Only issue was inside the cab was dusty..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like new!
Customer Service - 5.0/5.0 -
Fantastic!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I was persuaded by front desk personnel to drop my car off after I had asked, after the initial estimate and after leaving the car for two days, if the repairs were cosmetic or if there were issues with the alignment because I would be traveling and needed the car. I was told that they wouldn’t know until I dropped the car off and for my safety it was strongly recommended that I drop the car off. I took off from work and dropped off the car and when I asked the technician when they would know if it was safety related he said they had already determined that it was purely cosmetic. I would have never dropped the car off if that was the case and ended up losing pay because it was so strongly recommended that I drop the car off immediately. I was very disappointed in the disconnect, as I was very explicit that I wanted to schedule out the repairs and was strongly urged to bring the car in, and it felt like a ploy to get the work sooner. I really did like all the staff that I worked with, and I understand that miscommunication does happen, but it seems like a simple question that could have been asked or the paperwork could have been looked at since the alignment was already evaluated.
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Great service and communication. And my car looks like new.
Customer Service - 5.0/5.0 -
Everyone as very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The fixed collision damage came out looking great. This is the second time I used B&B Collision for repair. Great customer care and service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You did a great job on my car and it looks like it’s brand new. Your whole staff was a pleasure to work with and kept me informed all along the way. I would not hesitate to recommend you to anyone that needed to have their car repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
B&B did a fantastic job on my car repair. It looks brand new and the paint matches perfectly. They were a pleasure to work with and kept me informed throughout the process.
Customer Service - 5.0/5.0 -
B&B did a fantastic job on my car repair. It looks brand new and the paint matches perfectly. They were a pleasure to work with and kept me informed throughout the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and courteous staff