B & G Auto Body
In operation 21 years.
At B&G Auto Body, our experienced team of estimators, technicians and support staff has Proudly served New Castle County for over 20 years. We're committed to restoring your vehicle to pre-loss condition with top quality service and a Lifetime Warranty. While you wait for an estimate or rental car, relax in our newly renovated office with complimentary snacks and beverages. Thank you for choosing B&G Auto Body - we appreciate your trust!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a wonderful experience. Everything was explained in detail, and I felt very comfortable with the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best service !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
B&G exceeded my expectations and they serviced my car before the estimate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
The repair was performed well. The cleanup and communicate could use some work.
Repair Quality - 4.5/5.0 -
The repair is superb. I can’t see any indications of damage, exactly as it should be. The only reason I didn’t give 10/10 is that certain areas of the car and all items in the car had a light layer of dust which was not there when the car was dropped off. Otherwise, I’m ecstatic with the repair.
Customer Service - 4.0/5.0 -
Overall, very good. A few times, I received text notifications of completion date being pushed out without rationale as to why it was pushed out. It wasn’t until a call about an opportunity for additional work to be performed that I received an explanation for the push backs.
My Experience - 5.0/5.0 -
The communication was excellent throughout the process. Everyone we worked with was very professional. The repairs were done in a timely manner and the quality was fantastic.
My Experience - 5.0/5.0 -
kept us in the loop of what is happening and easy to work with.
My Experience - 5.0/5.0 -
Thank you for a easy and quick process to repair my daughters jeep. Added bonus to find it washed when we picked it up. Thank you very much.
My Experience - 5.0/5.0 -
I couldn't wait to get my car back and it was amazing when I saw it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient know what they are doing and does it really well. No complaints I would take my car back there any time.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer Service was a 5 STAR rating for me! From the time I arrived- Jeremy was the best!!! Thanks so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
Outstanding!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I like the updates I received by text and I also liked the fast time in repairing my vehicle.
Likely to Recommend - 5.0/5.0 -
Porque son profesionales en el trabajo
Repair Quality - 4.5/5.0 -
Hicieron un excelente trabajo con mi carro estoy muy satisfecha .
Customer Service - 5.0/5.0 -
Yo recomendaría a personas porque ahí hacen muy bien trabajo
Likely to Recommend - 5.0/5.0 -
Definitely my go to body shop now.
Repair Quality - 5.0/5.0 -
It was my first time using B & G but if I ever need bodywork again I will definitely be going to them. Everyone on the staff was friendly and helpful and easy to deal with. Betty, Jeremy and troy were all great as well as anyone else who I had contact with.
Customer Service - 5.0/5.0 -
They were just great to deal with. Betty kept me informed about what was going on the whole time.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Perfect color match and repair is seamless.
Repair Quality - 4.0/5.0 -
The repair of my front bumper is great. I should have asked to have the center grille replaced since the out grille was replaced. I normally go with a dealership but my experience was great and I recommend B&G Auto Body repair.
Customer Service - 3.5/5.0 -
I was not when the car may be ready.