Bacon Collision

5.0 (420reviews)
100%
1103 NE 95th Street,  Vancouver,  WA  98665

In operation 13 years.

We are a family owned complete full service collision repair shop doing auto body repairs and painting. Working with all insurance companies or customers who need to pay out of pocket. We provide a great working environment for our employees and excellent customer care. Our staff will walk you through the repair process from the beginning to the end.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (420)

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I was a little leery because all the shops in town were booked out just for the appraisal appointment. Bacon got me in right away and did the work right away. They did a great job. I was very satisfied with them!

Customer Service

Everyone was very nice and accommodating

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I am very pleased with how Bacon Collision handled the repairs to my year old Nissan. John was very clear about what needed to be done and gave me a date to bring it in for the repairs. They did a beautiful job. The young lady in the office was very helpful with information and Jim called us within a few days to say that the car was ready. The repairs were perfect and the State Farm side went very smoothly. Thank you.

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Everyone was great, but Hannah went above and beyond. I will definitely recommend Bacon to my friends and family.

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Did a great job on the body and engine mechanicals that were affected by the accident!!!

Repair Quality

My car is beautiful and is like new!!

Customer Service

Thank you!! It is like new!

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Absolutely

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πŸ‘ amazing. My car cam back looking better than the day I bought it. Only place I'll come back to.

Customer Service

They were kind curious and friendly. I was delt with as soon as I walked through the door. I had a small issue with the rental place and even though it wasn't their problem, they helped me.

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This is just after the repair. I keep cars a long time and have no perspective to judge durability of the repair at this time. I did get a good vibe from business regarding customer satisfaction and I did my homework before selection Bacon a likely preferable choice.

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The process was made very simple

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Already have.

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Bacon Collision truely works hard to get it right! And they do!

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Jim (the owner) is very personable and his staff are all knowledgeable and friendly. My car was in mint condition after the repairs.

Repair Quality

My car was like brand new when I got it back and even had the new car smell!

Customer Service

Jim was very good at getting back to me when I had questions.

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I will not recommend this body shop to anyone.

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My car was fixed multiple times and is still not up to parr. The badging, the handle on the tail gate and something inside with one of the panels are all loose and not the way they were before. Furthermore, it's clear that the handle on the tailgate had been broken and subsequently glued rather than replacing the part. Since my 3rd time getting this repair done (because the first time wasn't completed correctly) my back up light has also burned out because water leaks in. After 6 months of back and forth from July 2022 to February 2023, I have given up. This company has clearly overstretched their ability to do good work and have lost my trust for being a returning customer. This entire experience was asinine and completely avoidable. For goodness sake, I had to front the bill for a rental car because of this! I'll never come back.

Customer Service

Lack of communication (like having to call 5-6 times for updates about my car after weeks of it being gone). Chaos in the office with other unsatisfied customers whose experience is similar to mine. Obviously stressed out employees who know their customer service is bad because they are too busy.

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