Bacon Collision

5.0 (420reviews)
100%
1103 NE 95th Street,  Vancouver,  WA  98665

In operation 13 years.

We are a family owned complete full service collision repair shop doing auto body repairs and painting. Working with all insurance companies or customers who need to pay out of pocket. We provide a great working environment for our employees and excellent customer care. Our staff will walk you through the repair process from the beginning to the end.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (420)

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An absolute pleasure working/interacting with Bacon Collison. All the staff are polite, kind and helpful. The completed work on my car was fantastic! Would absolutely recommend.

Customer Service

Amazing employees

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My repair took about six weeks when it should have taken two at the most. I received no update calls at all until I finally started contacting the shop to see what was going on with my car. I definitely appreciate that the owner reimbursed my rental to make up for the delay; however I really just needed my own vehicle back my sooner.

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Quick and easy and great customer service

Customer Service

Extremely nice

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Very professional and friendly

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Communication was lacking. Was originally told when dropped of car that it would be two weeks. Got a call saying they would probably need it an additional week. After that initial call, I had to call in weekly to get updates and be told they just needed another week. They ended up keeping car for 3 weeks longer than the initial estimate. Length of time they held was fine, but the fact that I had to call in to get an update and being told it would be ready the following week for it to not be done, instead of someone calling me saying there was a delay was frustrating.

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Very satisfied. The length of time for the repair was the only issue. Not specifically your fault. You helped me with a second rental car to accommodate.

Repair Quality

Pleased with the quality of repair . Great job! Thank you.

Customer Service

Very accommodating

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Great work!

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Judy was so helpful and nice.

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The car looks great! Communication it’s terrible I kept calling for updates and I would get a let me call u back and would not hear back. Also one of my turn signals my right Side the bulb it’s missing.

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Bacon Collision was very efficient and professional in handling this claim for us.

Repair Quality

The car looks perfect. I am so happy with the work.

Customer Service

The customer service was great. The owner explained exactly what would be done and what it would cost. The people at the shop were friendly.

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One of the few trustworthy shops left. Very friendly and honest. They actually care about the quality of work that they deliver!

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They are very kind. They make you feel like part of the family.

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No way when I subject any of my people I know to this service.... My people Trust my word, so if I don't like it, I not going to let them have the bad experience

Repair Quality

Not a good experience at all!! Jim got my vehicle cosmetically back to pre-loss condition, but when I returned it to him 2 different times because the mechanics of the vehicle are still not right..(he sent me away, saying that the problem was with a recall) . this vehicle's repairs should have been done back in April and here it is October and still not done and Now it's back at the dealership to finally find out what the REAL problem is... I am not happy with the fact Jim was aware (in April) that the vehicle needed to go to the dealership but didn't tell me or take it to the dealership, even after I brought it back to him twice! I had to find out from the alignment guy who told him in April!

Customer Service

Crappy work and never updated me... I had to feel like I'm bothering them because I wanted an update! 😡

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