Baker Collision - All Makes & Models
In operation 36 years, 14 years at this location.
At Baker Nissan Collision Center we believe that we do not just repair vehicles; we build relationships with our customers through a quality repair. Our knowledgeable repair team and honest opinions are here when you need it most. Our priorities are centralized around being the very best we can be to our clients, and their respective Insurance party to ensure that there is never any doubt in the way a vehicle was repaired or the level of service given. Our only competition in this area is ourselves as we continuously improve our Customer Satisfaction Index (CSI), and our Key to Key repair times. We offer our customers a free loaner vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I had an excellent experience getting my Tundra fixed here. Julieta at the front desk was incredibly welcoming right when I walked in, making the initial check-in smooth and completely stress free. Gabriel, the manager was equally fantastic. He took the time to clearly explain the bodywork process, map out the timeline, and handle everything with absolute professionalism. The repair itself was incredibly fast, they finished all the bodywork and had my car back in just 4?days. The team did a spectacular job, and the truck looks completely flawless. It is rare to find a shop where everyone-from Julieta at the front desk to Gabriel running the team, is so completely aligned on delivering great customer service and high quality work. I am incredibly grateful for their help and highly recommended them to anyone in Houston needing Collision repairs! 5/5 Starts - Exceptional Service from Start to Finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Baker Nissan I will recommend But Kemper BBIgggg No
Repair Quality - 0.5/5.0 -
I cannot even find words harsh enough to express my absolute rage toward Kemper Insurance! Their service is an absolute nightmare, and their claim adjusters and appraisers are completely unprofessional—it is an utterly dreadful company. Nobody ever picks up the phone, and there is no one available you can actually speak to or explain your situation to. Whatever meager amount they decide to approve is final, and they couldn't care less whether you accept it or not. A company operating with this level of disregard for its customers should be completely banned in the USA!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mr. M Vega was exceptionally nice, he said exactly what they were going to do and he got it done earlier than expected. Very professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mariano Vega was great at keeping us up to date on the orogress
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for your excellent customer service. My experience with everyone at Baker Collision was very positive. I appreciate the detailed explanation of work before and after service to my Honda. The team was professional and kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Both Mariano and Gabriel were great to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mariano's attention to providing continuous and timely updates was appreciated. We were kept informed back to repairs. Very happy over all with the quality and service provide provided thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service!
Customer Service - 5.0/5.0 -
Excellent Service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
This is the second time Marino has helped me with my car. He does a great job at keeping me updated about my repairs.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall mostly yes
Repair Quality - 4.0/5.0 -
Well the starte is out and we just got the car back yesterday! The other repairs were good though. It’s just they should have gotten the starter fixed too under the warranty
Customer Service - 5.0/5.0 -
Everyone was really good