Baker Collision - All Makes & Models

4.8 (3,461reviews)
95%
19630 Northwest Freeway,  Houston,  TX  77065
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Shop AssistantSparkles

In operation 36 years, 14 years at this location.

At Baker Nissan Collision Center we believe that we do not just repair vehicles; we build relationships with our customers through a quality repair. Our knowledgeable repair team and honest opinions are here when you need it most. Our priorities are centralized around being the very best we can be to our clients, and their respective Insurance party to ensure that there is never any doubt in the way a vehicle was repaired or the level of service given. Our only competition in this area is ourselves as we continuously improve our Customer Satisfaction Index (CSI), and our Key to Key repair times. We offer our customers a free loaner vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,461)

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The repairs that were made made my car look better than new!!

Customer Service

Steven at Baker Collision communicated with me every step of the way through the repair process. He answered all of questions and he was professional & kind. When the repairs were completed I mentioned that I need to get an oil change and he transferred my car to the service department then called me once everything was done. When I picked up my beautiful car he ended my car rental reservation so that Enterprise would pick it up. Steven made sure my check out was so easy and I was grateful! The entire department at Baker Collision are the best in the business!!!!!

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My Experience

Steven kept me informed and updated through this whole process.

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My Experience

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Of course, I will recommend Baker Nissan to my friends and relative

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Thank you, Marino for doing job well done

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As a customer I should not have to call to check for a status on my vehicle. I understand it takes time for an adjuster to give an estimate on the damages. I didn’t like the fact there were searches on the shift gears and my seat on driver side was lumpy. This is a brand new vehicle and I take care of my SUV. Your svc tech had to tighten the screws on the bumper area because they were kinda loose. This is the reason why I am giving a 7 rating.

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Never gotten the chance to speak to them.

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Profesionales

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Excelente trabajo

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Great Body work. Thanks for making my car new again

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Great service and customer service! Mariano always kept me informed about my car status. I definitely recommend it .

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So far I have not notice anything wrong with the repair. Customer service was great throughout the process! Thank you

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Steven is very supportive and responsive.Appreciated his excellent support

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Very clean!

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Awesome guy!!

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Love the crew!

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