Baker Collision - All Makes & Models

4.8 (3,468reviews)
96%
19630 Northwest Freeway,  Houston,  TX  77065
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Shop AssistantSparkles

In operation 36 years, 14 years at this location.

At Baker Nissan Collision Center we believe that we do not just repair vehicles; we build relationships with our customers through a quality repair. Our knowledgeable repair team and honest opinions are here when you need it most. Our priorities are centralized around being the very best we can be to our clients, and their respective Insurance party to ensure that there is never any doubt in the way a vehicle was repaired or the level of service given. Our only competition in this area is ourselves as we continuously improve our Customer Satisfaction Index (CSI), and our Key to Key repair times. We offer our customers a free loaner vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,468)

Likely to Recommend

Repair Quality

There are a couple minor adjustments that are needed. I will take my car back this Friday to have them fixed. Otherwise, everything looks great! Mariano was amazing at keeping me updated and my car was finished sooner than originally promised.

Customer Service

Mariano was always very helpful and very professional.

Returned Clean

Likely to Recommend

I would highly recommend Baker collision.

Repair Quality

Everyone I worked with was very professional and nice.

Customer Service

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Repair Quality

The best service ever ...

Customer Service

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My Experience

This was a quick process and loved the updates

My Experience

Stephanie was very helpful and very polite. Kept you informed

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Repair Quality

Customer Service

My Experience

Great service. I highly recommend them. Steven and Claudia kept us informed the entire time.

Likely to Recommend

Repair Quality

We are very satisfied with the quality of work and the professionalism of the team.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

So far so good! I’m happy with how it looks and so far my car is driving like new!

Customer Service

Returned Clean

My Experience

Everyone was very helpful.

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Repair Quality

Customer Service

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Repair Quality

Good job, took few days longer but great job

Customer Service

Returned Clean

My Experience

The team did a great job from the time my car was dropped off everything was handled well.Great communication with me during the process of my being work on until it was ready.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I appreciate the consistent updates and the speedy service from their team

Customer Service

They were on top of everything

My Experience

Stephanie kept me in the loop on a daily basis so that I knew exactly when my car would be ready. I couldn’t have asked for a better person to handle my repairs. This is a great example of how to do customer service.

Likely to Recommend

Repair Quality

Stephanie did an excellent job of keeping me informed about the progress of my repairs on a daily basis. This is a prime example of how customer service should be performed.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Easy process. Wonderful service!

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Baker Nissan is truly a miracle worker! They provided great customer service . Here are the before and after pictures of the great work completed by them . Manuel Ramirez updated me twice a week on my vehicle and made sure this process ran smoothly- and it did! I’m beyond grateful for the service I received here. I would whole heartedly recommend Baker Nissan

Repair Quality

Baker Nissan is truly a miracle worker! They provided great customer service . Here are the before and after pictures of the great work completed by them . Manuel Ramirez updated me twice a week on my vehicle and made sure this process ran smoothly- and it did! I’m beyond grateful for the service I received here. I would whole heartedly recommend Baker Nissan!

Customer Service

Baker Nissan is truly a miracle worker! They provided great customer service . Here are the before and after pictures of the great work completed by them . Manuel Ramirez updated me twice a week on my vehicle and made sure this process ran smoothly- and it did! I’m beyond grateful for the service I received here. I would whole heartedly recommend Baker Nissan

Returned Clean

Likely to Recommend

Repair Quality

Great

Customer Service