Baker Collision - All Makes & Models

4.8 (3,468reviews)
96%
19630 Northwest Freeway,  Houston,  TX  77065
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Shop AssistantSparkles

In operation 36 years, 14 years at this location.

At Baker Nissan Collision Center we believe that we do not just repair vehicles; we build relationships with our customers through a quality repair. Our knowledgeable repair team and honest opinions are here when you need it most. Our priorities are centralized around being the very best we can be to our clients, and their respective Insurance party to ensure that there is never any doubt in the way a vehicle was repaired or the level of service given. Our only competition in this area is ourselves as we continuously improve our Customer Satisfaction Index (CSI), and our Key to Key repair times. We offer our customers a free loaner vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,468)

My Experience

Everything was taken care of smoothly, timely, and with precision

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Very pleased with the work done and the time frame it was completed in.

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Great service and responsive.

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Repair Quality

I had a wonderful experience with Baker Nissan. Mariano and Claudia did an amazing job of taking care of everything; speaking with the insurance company, the rental reservation and keeping me updated of repairs. My car looks brand new again. Thank you for the great staff and aervice you have there!

Customer Service

I had a wonderful experience with Baker Nissan. Mariano and Claudia did an amazing job of taking care of everything; speaking with the insurance company, the rental reservation and keeping me updated of repairs. My car looks brand new again. Thank you for the great staff and aervice you have there!

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I would definitely return to baker to get my vehicle repaired if necessary and would recommend it to a friend

Repair Quality

I had a very positive experience with Baker Nissan. Rolando, Mariano, Gabriel and Anchia, assisted in getting my car repaired in a quick and high quality manner.

Customer Service

I was given frequent and informative updates.

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The team was wonderful and helpful! Especially Claudia!

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My Experience

I’d like to thank everyone involved. I always pick Baker Nissan for my automotive needs. The repairs look wonderful and the quick turnaround was incredible a week ahead of of the scheduled time. Thank you all

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My Experience

So far the work seems really good. I liked the frequent updates regarding the progress of my repairs. I really appreciated that someone had found my crumpled front license plate, flattened it out as much as possible, and put it back on my bumper so I didn’t have to worry about getting a replacement.

My Experience

I'm very satisfied with the repair of my car's rear bumper. They were careful in fixing and adjusting every last detail. The paint is very good, and they delivered the car very clean. Thank you.

My Experience

Mr. Martinez provided PHENOMENAL customer service.

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Phenomenal Customer service

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Great

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My window and window tint were damaged during repairs. I'm working with Steven to get this fixed, still pending at this time.

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Finished in time specified and quality work done.

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My Experience

Great service and communication

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Returned Clean