Baker Collision - All Makes & Models

4.8 (3,472reviews)
96%
19630 Northwest Freeway,  Houston,  TX  77065
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Shop AssistantSparkles

In operation 36 years, 14 years at this location.

At Baker Nissan Collision Center we believe that we do not just repair vehicles; we build relationships with our customers through a quality repair. Our knowledgeable repair team and honest opinions are here when you need it most. Our priorities are centralized around being the very best we can be to our clients, and their respective Insurance party to ensure that there is never any doubt in the way a vehicle was repaired or the level of service given. Our only competition in this area is ourselves as we continuously improve our Customer Satisfaction Index (CSI), and our Key to Key repair times. We offer our customers a free loaner vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,472)

My Experience

Steven was awesome. Keep me in the loop every part of process.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

scratch on tail gate was not fully removed

Customer Service

long scratch on tail gate not fully removed

Returned Clean

My Experience

I appreciated being kept up to date on the progress and my vehicle looked brand new. I also appreciated the cleanliness of my vehicle when I picked it up.

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Repair Quality

My car looks brand new on the outside and the clean interior was a great surprise!

Customer Service

Everyone was very professional and personable.

Returned Clean

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My Experience

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My Experience

Yes I was very satisfied with Baker Collision, they did a great job on the repairs and on a timely manner. My hats off to the team that made it possible. Thank you Baker Collision

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Repair Quality

Quite pleased with Baker Nissan Collision Excellent service on the repairs and done in a timely manner. Thank you

Customer Service

Customer service was awesome Great communication with updates on a daily basis. Thank you

My Experience

Great service. Consistent up to date communication on the status of my vehicle was greatly appreciated. The convenience of being picked up by enterprise to pick up my rental and being able to drop off the rental at Baker Nissan and then get in my truck and drive home made it an amazing all around experience.

My Experience

Great communication. my vehicle was washed outside and inside very surprised looks great .

Likely to Recommend

Repair Quality

Great job wash my vehicle when they finish repairs excellent job

Customer Service

Kept me informed daily on work being done

My Experience

Chris Shugart did an incredible job of keeping me updated and informed of the work that was being done on my car. My car needed significant electronics repair from the damage sustained in the collision and Chris and his team made sure to keep me updated on what would be required and why. I picked up the car a couple of days ago and it is driving wonderfully well. I would recommend Baker Nissan collision to anyone who needs collision repair work done. And, I would recommend Baker Nissan primarily because you have Chris working with you.

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Returned Clean

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Very happy with repairs. Steven kept me updated with the process. To the person who actually did the repairs...your awesome!

Customer Service

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Great job

Repair Quality

Great job

Customer Service

Great job

Returned Clean

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My Experience

Great experience!! Im a recurring client, Steven and Stephanie are great!! My firts choice for a collision always is Baker Nissan!

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My Experience

My Experience

Chris did an awesome job keeping me informed during the repairs.

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Returned Clean

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My Experience

Steve at the Jersey Village location was an excellent service man. He kept me informed on all the necessary updates and even went the mile to assist with additional issues that was outside of his job description. Best customer service thus far!