Baker Collision - All Makes & Models
In operation 36 years, 14 years at this location.
At Baker Nissan Collision Center we believe that we do not just repair vehicles; we build relationships with our customers through a quality repair. Our knowledgeable repair team and honest opinions are here when you need it most. Our priorities are centralized around being the very best we can be to our clients, and their respective Insurance party to ensure that there is never any doubt in the way a vehicle was repaired or the level of service given. Our only competition in this area is ourselves as we continuously improve our Customer Satisfaction Index (CSI), and our Key to Key repair times. We offer our customers a free loaner vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything turned out great!
Customer Service - 5.0/5.0 -
Regular updates via text made it easy to know status.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
All the personel in the Collision Center we're very professional especially the Collision consultant Chris Shugart that I directly dealt with. He explained all the repairs that were done, showed me some pictures of the damage, and did an inspection himself of my vehicle before I left. Professional all the way.
My Experience - 0.0/5.0 -
Whoever supplies parts did an unsatisfactory job. It took 32 days because they forgot parts and sent the wrong parts.
Likely to Recommend - 3.0/5.0 -
Baker should order their parts from someone else.
Repair Quality - 5.0/5.0 -
As far as I can tell after only having it for 2 days the repairs seem fine
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team to communicate updates with me did not do a good job.
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Chris Shugart was very helpful keeping me updated with the progress of my car so thank you.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very professional and give you progress update every day. Also reasonable charges of collision work. Thanks
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome customer service and good communication skills with me! Good work repairs and pant job! Steven was awesome leading the way with his team! I really appreciate the good service repairing my truck! Thanks
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Chris did a wonderful job! He is super knowledgeable and got the job around super quick!
My Experience - 5.0/5.0 -
Chris kept by me up to date on my repairs and was very professional at all times and answered all concerns
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
In the beginning I was updated fairly regularly but near the end, the person handling my account was out of office so I had to call to get details since I had no updates when it came time for my car to be done. When I called, I was told by the backup person that the completion of my car was delayed due to a part not being in. Then later I had to call again to see if it was ready to be picked up since I didn’t hear from someone again. Maybe due to holidays people were out and was busier then normal.