Baker Collision - All Makes & Models

4.8 (3,469reviews)
96%
19630 Northwest Freeway,  Houston,  TX  77065
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Shop AssistantSparkles

In operation 36 years, 14 years at this location.

At Baker Nissan Collision Center we believe that we do not just repair vehicles; we build relationships with our customers through a quality repair. Our knowledgeable repair team and honest opinions are here when you need it most. Our priorities are centralized around being the very best we can be to our clients, and their respective Insurance party to ensure that there is never any doubt in the way a vehicle was repaired or the level of service given. Our only competition in this area is ourselves as we continuously improve our Customer Satisfaction Index (CSI), and our Key to Key repair times. We offer our customers a free loaner vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,469)

My Experience

I am pleased , and would highly recommend the service shop to others .

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Service writer quit and left me hanging for a week

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My Experience

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I would recommend to a friend!

Repair Quality

I was satisfied with the work that was done on my car. I was impressed with customer service as well! Job well done!

Customer Service

Prompt service! Great customer service! Impressed!

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Jose perez is an excellent an very talented repair man.

Repair Quality

Jose perez is an excellent an very talented repair man.

Customer Service

Jose perez is an excellent an very talented repair man.

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Repair Quality

I am pleased with the bodyshop

Customer Service

Difficult time getting person assigned to answer her phone or return my calls, only after I spoke to a supervisor did I hear back. Then on the day I picked up my car, I was handed keys and only after I requested for someone to walk through the vehicle with me otherwise, there was no interest but to get me out.

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My Experience

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To Roxanna Cruz was my contact during the time my car was being repaired after my car accident. Roxanna was very thorough, informative and professional. Roxanna made me aware of the process, and kept me updated on everything that was being done. I bought my car at Baker and take it to be serviced and for any maintenance. I highly recommend Baker Nissan.

Customer Service

I was pleased with Roxanna Cruz and the way she kept me informed about the progress of the repairs being done to my car. I highly recommend her and Baker Nissan. Roxanna was very professional and I was totally happy with the way my car was repaired.

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My Experience

The manager of the shop went above and beyond to get my keys to me during a very rushed 290. Thanks so much for a job well done. Have a great Thanksgiving!!! Everyone.....

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