Baker Collision - All Makes & Models

4.8 (3,468reviews)
96%
19630 Northwest Freeway,  Houston,  TX  77065
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Shop AssistantSparkles

In operation 36 years, 14 years at this location.

At Baker Nissan Collision Center we believe that we do not just repair vehicles; we build relationships with our customers through a quality repair. Our knowledgeable repair team and honest opinions are here when you need it most. Our priorities are centralized around being the very best we can be to our clients, and their respective Insurance party to ensure that there is never any doubt in the way a vehicle was repaired or the level of service given. Our only competition in this area is ourselves as we continuously improve our Customer Satisfaction Index (CSI), and our Key to Key repair times. We offer our customers a free loaner vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,468)

My Experience

Likely to Recommend

My repaired section of my car is pearl rather than the original color of my car which is white.

Repair Quality

Customer Service

The repairs on my car took alot longer than necessary because the insurance was dragging. The person at baker nissan that was handling my account left the company and during that time there wasn't any communication with me about my car. I was calling and emailing to verify that car would be ready for the second pickup date that I was given. I was finally able to reach someone and was told the repairs were at a stand still.

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My Experience

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My Experience

My Experience

What an awesome job! Oscar made the whole experience easier for me. He explained the repairs needed to my car and kept me informed during the process. THANK YOU, To the Collision team at Baker Nissan. They are the ones that did the repairs from start to finish and did a Great job!

My Experience

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Customer Service

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My Experience

Very communicative, my car looks and feels great!

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My Experience

Exelent job thankyou

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My Experience

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My Experience

Roxanna was everything a service manager should be.

Likely to Recommend

Repair Quality

Customer Service

Roxanna took care of everything

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My Experience

Job well done. Thanks a million.

Likely to Recommend

Anytime.

Repair Quality

Customer Service

I am extremely satisfied with the work done. Good job, keep it up.Thanks a million.

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My Experience

My Experience

Great job and faster than expected

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Repair Quality

Ashley is awesome young professional she needs a raise👍👍👍

Customer Service

Again Ashley handled everything

My Experience

Car was not ready by due date, despite being told repeatedly by Baker Nissan AND getting automated text messages that it was on track to have the collision repairs completed by the allotted time allowed by the insurance company. I even received a text message on the day it was supposed to be ready and when I went to pick it up no one was able to assist me because my vehicle was at another dealership alledgedly only waiting for freon. Later that day I received another text message thanking me for choosing Baker Nissan with the link to this survey. #boom #roasted