Baker Collision - All Makes & Models

4.8 (3,468reviews)
96%
19630 Northwest Freeway,  Houston,  TX  77065
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Shop AssistantSparkles

In operation 36 years, 14 years at this location.

At Baker Nissan Collision Center we believe that we do not just repair vehicles; we build relationships with our customers through a quality repair. Our knowledgeable repair team and honest opinions are here when you need it most. Our priorities are centralized around being the very best we can be to our clients, and their respective Insurance party to ensure that there is never any doubt in the way a vehicle was repaired or the level of service given. Our only competition in this area is ourselves as we continuously improve our Customer Satisfaction Index (CSI), and our Key to Key repair times. We offer our customers a free loaner vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,468)

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My Experience

There was trash left in the paint around the nissan symbol on the back of my wife's rogue when they painted it. We are going to take it back. Also, someone wiped the inside of my wife's rogue with a dirty rag. It left a film on everything. The clear plastic and radio have a haze. We didnt turn it in that way. Disappointed.

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Fabulous Job!

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Ashley mount did amazing job! Very professional! Kept me very informed at all times! She deserves a raise!

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Very professional

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Ashleigh is awesome !

My Experience

The repair was good but there was no reason for the battery cap to be off and my vehicle not start and then the service guy wanted to argue. REALLY!

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My Experience

Ashley was very informative. She was true to her word about calling on a certain day and providing status update. Thank you very much for your outstanding customer service.

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They kept me informed of the progress of repair. The job was done quickly and the final results was excellent. Thanks for a good job.

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Ashley was awesome!

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Why should I, so that they can experience the same bias that I did?

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They did not fight for my interest with the insurance company inspite of me recommending them but threw me under the bus.

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It did not feel genuine; the manager actually threatened that to verify my claim they will use a gps

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