Baker Collision - All Makes & Models
In operation 36 years, 14 years at this location.
At Baker Nissan Collision Center we believe that we do not just repair vehicles; we build relationships with our customers through a quality repair. Our knowledgeable repair team and honest opinions are here when you need it most. Our priorities are centralized around being the very best we can be to our clients, and their respective Insurance party to ensure that there is never any doubt in the way a vehicle was repaired or the level of service given. Our only competition in this area is ourselves as we continuously improve our Customer Satisfaction Index (CSI), and our Key to Key repair times. We offer our customers a free loaner vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The results were good, but the "getting there" was a little bumpy. I had a Leaf being repaired, and when I got it back, thre wasn't enough charge for me to get home (3 pixels). I completely appreciate that the Leaf is an exotic car at this point, and it only took about an hour of Level 2 charging for me to get enough charge, but it's something to consider. The Service department (both times they've worked on my Leaf) has been good about that; though to be fair, charging capacity test is part of the service routine. In any event, it might be something to watch out for. Also, the EVgo 440V charger near the showroom requires an RFID card, and although there are four people who have them, none were available at the time. Might be worth putting one on a stick at the counter or something. On the other hand, if I'd been able to charge my car in 20 minutes, I'd have spent the next 40 in traffic anyway. Generally, I was delighted; the rebuild was artful, the cabin was vacuumed and cleaned, and the car delivered on time in spite of a backlog. My favorite part was that - in spite of my own difficulty remembering where the Enterprise facility was - when I arrived at Baker Nissan to ask where to take the car, they said I could simply leave it there. A better answer than I expected; well done!
Likely to Recommend - 5.0/5.0 -
I have nothing but rainbows and silver bells to say about this, it was better than I'd hoped.
Repair Quality - 5.0/5.0 -
Better than I would have asked. When your team was done, they even vacuumed the cabin. No orange peel on the paint, everything works beautifully. First-class work from Mike, Robert, and Danny! Thanks, fellas!
Customer Service - 5.0/5.0 -
Only room for improvement would have been to have the car 50% charged before I got there. But that was easy to fix. I would have been interested to try 440V charging, but none of the EVgo cards were on hand.
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks nice.
Customer Service - 5.0/5.0 -
Good job.
My Experience - 5.0/5.0 -
Extremely professional and worked hard to keep me informed. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Customer service and the body work that was done was great. Whoever detailed my car did a very sloppy job. There is still dust all over it and you can tell they wiped it down in a hurry. I've also found cardboard in the car.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The body work was done nicely. They did a great job. The detailing and cleaning of the car after, was horrible. It was sloppy, and there is dust all over the car. Danny had to wipe down some of it, because there was dust and who knows what else all over the seat belt. Body work, great. Cleaning, horrible!
Customer Service - 5.0/5.0 -
Very prompt
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
it was so bad they had to totally redo and they caused additional damage to the b umber on the opposite side of the car and didn't repair it until I pointed it out. twice