Baker Collision - All Makes & Models

4.8 (3,472reviews)
96%
19630 Northwest Freeway,  Houston,  TX  77065
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Shop AssistantSparkles

In operation 36 years, 14 years at this location.

At Baker Nissan Collision Center we believe that we do not just repair vehicles; we build relationships with our customers through a quality repair. Our knowledgeable repair team and honest opinions are here when you need it most. Our priorities are centralized around being the very best we can be to our clients, and their respective Insurance party to ensure that there is never any doubt in the way a vehicle was repaired or the level of service given. Our only competition in this area is ourselves as we continuously improve our Customer Satisfaction Index (CSI), and our Key to Key repair times. We offer our customers a free loaner vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,472)

My Experience

Awesome professional quality care job team did on my Nissan 370 Z thank you 👌

Likely to Recommend

Repair Quality

Awesome nib team did on my Nissan 370 Z Thank you Nisssn your the best🤞

Customer Service

Awesome trust worthy

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Customer Service

Returned Clean

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My Experience

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Returned Clean

My Experience

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My Experience

I would recommend Chris in the collision department. He exceeded my expectations and I was 1000% satisfied with the repairs done to my 2017 Titan pro- 4X. He took my concerns very seriously. He understood the urgency that I had to get my truck back in a short amount of time. He was very courteous and kind and understood my needs. I don’t have enough good words to say that my experience was wonderful. The collision department always kept me up-to-date with the process of my repairs.

Likely to Recommend

Chris in collision was wonderful, and very diligent about taking care of my needs. I would highly recommend to my family and friends to go see him in reference to collision repair work.

Repair Quality

Customer Service

Returned Clean

My Experience

I was very happy with my experience with you.

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My Experience

I enjoyed the communication that was passed on about my vehicle during this whole process

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Returned Clean

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Repair Quality

Repair was done quickly looks really nice .

Customer Service

Repair was done quickly looks and looks nice . Service advisor kept me informed though out the repair .

Likely to Recommend

Will definitely refer a friend.

Repair Quality

We are extremely satisfied with the work. Our car looks new!!

Customer Service

Customer service was exceptional. Beyond satisfied with Chris. Chris was outstanding. He took care of us as soon as we arrived. He communicated and was always there when we needed him. He is an exceptional employee.

Returned Clean

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My Experience

It was really a good decision of mine that my Nissan Rogue was repaired by Nissan it self . Work done professionally and with perfection

Likely to Recommend

Repair Quality

Steven and team did an excellent job with the car repairs and Im very pleased with the outcome.

Customer Service

Very responsive and accommodating.

Returned Clean

My Experience

Great service and excellent communication

Likely to Recommend

Repair Quality

Great service and communication

Customer Service

Returned Clean

My Experience

Chris was very helpful during the whole process of my repair. He kept us updated during the whole process. Communication is very important to my and that's something he definitely has.

My Experience

The adjuster service was not present, was not friendly at all .

My Experience

Great service, Chris was very responsive and courteous!

My Experience

I am pleased with the type of service received and the attention to detail in the work performed. Very attentive and responsive during the period that my vehicle was being worked on.

My Experience

I appreciate the kindness of Chris. And Baker Nissan Collision for repairing car in a timely manner.