Baker Collision - All Makes & Models

4.8 (3,460reviews)
95%
19630 Northwest Freeway,  Houston,  TX  77065
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Shop AssistantSparkles

In operation 36 years, 14 years at this location.

At Baker Nissan Collision Center we believe that we do not just repair vehicles; we build relationships with our customers through a quality repair. Our knowledgeable repair team and honest opinions are here when you need it most. Our priorities are centralized around being the very best we can be to our clients, and their respective Insurance party to ensure that there is never any doubt in the way a vehicle was repaired or the level of service given. Our only competition in this area is ourselves as we continuously improve our Customer Satisfaction Index (CSI), and our Key to Key repair times. We offer our customers a free loaner vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,460)

Likely to Recommend

Repair Quality

Mariano was friendly and helpful. The technicians did a great job with my car.

Customer Service

Returned Clean

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Highly recommend

Repair Quality

Very impressed with the way my car repairs were handled from start to finish the quality of the repairs were outstanding

Customer Service

Great customer service from start to finish. Was always kept updated.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Second time: Nothing but great experiences with your collision department.

Repair Quality

I got constant updates working with Alex. He helped me to navigate through the payment process. The work looks great. Checking out was easy. Great experience overall.

Customer Service

I got constant updates working with Alex. He helped me to navigate through the payment process. The work looks great. Checking out was easy. Great experience overall.

Returned Clean

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Repair Quality

Customer Service

My Experience

Alex was great. He was in constant communication with me about the status of my car.

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Customer Service

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Repair Quality

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Repair Quality

Customer Service

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My Experience

Me siento muy complacida con el buen servicio, la buena atención del personal, en especial de Mariano, y la prontitud con que atendieron mi solicitud. De seguro recomendaré el lugar a conocidos que necesiten reparar sus vehículos. Estoy muy satisfecha!!!

Likely to Recommend

Repair Quality

I will never be back to your dealership for anything

Customer Service

I will never be back to your dealership for anything

Returned Clean

Likely to Recommend

It was convenient. Close to my father’s home so I had a family member help me pick up. Enterprise came and picked me up for the initial car rental. This shop is where I bought my car originally so I trusted it would be taken care of. For the most part it was but there were a couple of oversights.

Repair Quality

There is still a slight gap in the hood. It doesn’t fully close. I did not receive the emblem. There is still a chip of paint missing in the hood of the car.

Customer Service

Quick and easy. Staff friendly

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Repair Quality

Customer Service

Returned Clean

My Experience

I was completely satisfied with the work that was done to my vehicle they did a really good job

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Repair Quality

Customer Service

My Experience

I appreciate the service from collision. Fantastic and Alex is great. Please keep him

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Returned Clean

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Repair Quality

There was white tape on my car and I had to go back and get that removed

Customer Service

My Experience

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Customer Service

Likely to Recommend

I would recommend Nissan baker to anybody

Repair Quality

Customer Service

They were very professional and friendly, and I received a very cleaned car