Baker Collision - All Makes & Models

4.8 (3,460reviews)
95%
19630 Northwest Freeway,  Houston,  TX  77065
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Shop AssistantSparkles

In operation 36 years, 14 years at this location.

At Baker Nissan Collision Center we believe that we do not just repair vehicles; we build relationships with our customers through a quality repair. Our knowledgeable repair team and honest opinions are here when you need it most. Our priorities are centralized around being the very best we can be to our clients, and their respective Insurance party to ensure that there is never any doubt in the way a vehicle was repaired or the level of service given. Our only competition in this area is ourselves as we continuously improve our Customer Satisfaction Index (CSI), and our Key to Key repair times. We offer our customers a free loaner vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,460)

My Experience

This is the second time that Baker Nissan collision has repaired my vehicle. They always do an outstanding job and the entire staff is great. Amazing customer service and they communicate very well throughout the entire process! I had the pleasure of working with Chris last year and Alex this year.

Likely to Recommend

I would absolutely recommend this Collision Center to friends and family

Repair Quality

Steven was great he is very professional and was able to answer all my questions. I've never had an accident before where I needed collision repair and this is my first time so they made everything very simple for me. If I ever need Collision Repair again I will definitely be going to them. They seem very honest and they work diligently to meet deadlines.

Customer Service

Customer service was excellent

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Repair Quality

Great service!!

Customer Service

Great and efficient customer service

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Repair Quality

Stephen in his staff provided superior customer service throughout the process from drop off to pickup.

Customer Service

Returned Clean

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Repair Quality

Staff was very accommodating and very knowledgeable. They were able to answer all my questions and helped get me a loaner so that I wasn't without a vehicle for 2 weeks.

Customer Service

My Experience

Great job, very satisfying with the repair work

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

good repair good customer service

Customer Service

Returned Clean

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Repair Quality

I had a couple of small concerns with the cleanliness and overall finish, and I did end up bringing the car back to have those addressed. I feel like a few of those details could have been caught before it was returned, but I really appreciate how everything was handled. Mariano was very helpful, honest, and made sure to take care of everything, which I truly valued.

Customer Service

Mariano was a huge help in this process. Great customer service. Clear communication.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

This was my first experience, and I felt fully satisfied with the service provided by Mariano, who handled my case—making the process easy and fast, and delivering high-quality service for my car.

Customer Service

Amazing !!!

My Experience

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Repair Quality

Customer Service

My Experience

Everyone at Baker has been great then and now. Gabriel runs a tight ship in the collision center. He recognized an issue after repair and got it taken care of ASAP. I look forward to shopping Baker on our next vehicle

My Experience

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Repair Quality

Customer Service

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Repair Quality

IT seems to be ok, although i have not had time to check it out.

Customer Service

The vehicle seems to have a exhaust leak. It was not there before.

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Repair Quality

Repairs done on time appears totally fixed.

Customer Service

My Experience

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Repair Quality

Customer Service