Baker Collision - All Makes & Models

4.8 (3,461reviews)
96%
19630 Northwest Freeway,  Houston,  TX  77065
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Shop AssistantSparkles

In operation 36 years, 14 years at this location.

At Baker Nissan Collision Center we believe that we do not just repair vehicles; we build relationships with our customers through a quality repair. Our knowledgeable repair team and honest opinions are here when you need it most. Our priorities are centralized around being the very best we can be to our clients, and their respective Insurance party to ensure that there is never any doubt in the way a vehicle was repaired or the level of service given. Our only competition in this area is ourselves as we continuously improve our Customer Satisfaction Index (CSI), and our Key to Key repair times. We offer our customers a free loaner vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,461)

Likely to Recommend

Repair Quality

My son needed a repair right before the holiday and it was completed the day after thanksgiving. It was great!!

Customer Service

Very straightforward and knowledgeable.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

It was great service!

Customer Service

Returned Clean

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Great service

Repair Quality

Customer Service

Excellent customer service

My Experience

The work on my truck looks excellent. I’m very satisfied and please.. really wanna thank the team for all the hard work that they put in on getting my truck back to me looking like brand new

Likely to Recommend

Repair Quality

Everything was excellent customer service excellent body work excellent cleaning my car excellent The time Mr Steven told when my car will be ready excellent. When I picked up my car it ooked like a brand new car. I wiill definitely use Baker Nissan again.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This location is always my go to place for collision, I simply don’t trust anyone else with my vehicle. I highly recommend this location, and Steven. Steven is very knowledgeable and professional. Thank you once again!

Likely to Recommend

I would highly recommend this place!

Repair Quality

Everything went well as usual. This is the only place I trust my vehicle to get repaired at. I highly recommend this location and also Steven, he’s really knowledgeable and professional. Thank you!

Customer Service

Everything went well as usual. This is the only place I trust my vehicle to get repaired at. I highly recommend this location and also Steven, he’s really knowledgeable and professional. Thank You!

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My experience went smoothly, Steven answered all my questions and was very helpful. I would definitely recommend Baker Nissan to my friends!

My Experience

Buen trato y atencion, y profesionales

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Customer Service

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Repair Quality

Very good service

Customer Service

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Repair Quality

Customer Service

My Experience

Not yet. We need to bring it back but I’m sure it will be an easy fix.

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Repair Quality

Customer Service

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Repair Quality

The prompt service and constant communication was appreciated. Steve was very professional.

Customer Service

My Experience

The collision center staffs were very professional and they were quick with taking me in as well as making sure I was going to be taken care of. Got my car back and was updated throughout the whole process. Very kind staff as well!

Likely to Recommend

Repair Quality

Steven was very friendly and explained everything to me throughly. Everything was quick and easy. Communication was great and efficient. Hope I don’t need any more repairs, but if I do, I know where I’m going!

Customer Service

Steven was very friendly and explained everything to me throughly. Everything was quick and easy. Communication was great and efficient. Hope I don’t need any more repairs, but if I do, I know where I’m going!

Likely to Recommend

Repair Quality

Customer Service