Baker Collision - All Makes & Models

4.8 (3,466reviews)
95%
19630 Northwest Freeway,  Houston,  TX  77065
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Shop AssistantSparkles

In operation 36 years, 14 years at this location.

At Baker Nissan Collision Center we believe that we do not just repair vehicles; we build relationships with our customers through a quality repair. Our knowledgeable repair team and honest opinions are here when you need it most. Our priorities are centralized around being the very best we can be to our clients, and their respective Insurance party to ensure that there is never any doubt in the way a vehicle was repaired or the level of service given. Our only competition in this area is ourselves as we continuously improve our Customer Satisfaction Index (CSI), and our Key to Key repair times. We offer our customers a free loaner vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,466)

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Did a god job.I am going to recommend to friends.

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Good job and professional.

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Need to take car back because the passenger front window creates a lot of wind noise at highway speeds. Seems as if seal is not complete. Rest of vehicle work has been acceptable

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My Experience

Appreciate being kept up to date without needing to contact Baker. Car is beautiful! Great that it was completed 2 days prior to quoted date. Great job!

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Thank you Mariano Vega for helping me with my truck repair's! I highly recommend coming here for your repairs.

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My Experience

My Service Tep Stephen took care of me and I give him a 10

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I would recommend Baker Collision to anyone.

Repair Quality

Baker did a great job repairing my vehicle.

Customer Service

Gabriel and Mariano kept me informed throughout the whole process. Great service!

Returned Clean

My Experience

A great work. Thanks

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My Experience

They were professional patient understanding and caring

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My Experience

The repair on my car was done quickly and beautifully. The whole vehicle was clean and vacuumed and the body work and paint were perfect. I will let USAA know how pleased I am with the work. Thank you!

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My Experience

My bumper is still popping out under the left lamp I thought it was fixed when I came back up there after I left from picking the car up. It looked as if it was repaired then I looked at it today after y’all closed still the same issues going on. Would like to have it looked at once I return from Florida.

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My bumper is still not attached properly but as soon as I get back to Houston I will stop by for a second time. I thought my car would be perfect being tht it was there for like 2 months.Also missing my door strip tht was on my car.

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Thank you for fixing my car; I am satisfied with the repair work you did. However, after leaving my car with you, my vehicle inspection has been failing repeatedly. I believe this might be because the battery was removed during the repair. I have already attempted the inspection four times, but it continues to fail. They advised me to drive the car for 100+miles, which I have done, but the inspection is still not passing. Additionally, my vehicle registration has now expired.

Customer Service

My Experience

The people I. The office are wonderful! I truly appreciated thwir help. They listened and answered all my concerns respectfully and knowledgeablely. However a 4 day (according to the other car drivers insurance) taking 10 days was shocking. I am hoping that I get the money for the rental in a timely manner, because it left me with $30.00 in my account till 8/15. $900.00 is a large amount for them to cover.

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