Balboa Auto Body

4.5 (793reviews)
87%
7827 Balboa Ave.,  San Diego,  CA  92111

In operation 36 years.

Expect Excellence! Specializing in auto body repair for all makes and models, foreign and domestic. Serving our community for more than 30 years, we are a small family owned corporation that prides ourselves on providing excellent customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (793)

My Experience

The work on my vehicle, 2023 Toyota Camry was not completed. I was assured that it would be completed in the next week. I hope that Balboa Auto Body will indeed finish the job, that I have already paid for, and we can continue into the future issue free, satisfied customer!

My Experience

Extremely professional, responsive and the results were fantastic.

My Experience

Thank you

My Experience

Thank you for the quick and professional service. I was informed of every aspect of the service which made it easy to follow through the process. That is a great tool for the customer to utilize. Thank you again!

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Repair Quality

Customer Service

My Experience

Very good job

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No comment

Repair Quality

Customer Service

My Experience

The work came out great. Missed a spot at the wheel well, though.

My Experience

Likely to Recommend

Repair Quality

Cosmetic and quality is always impressive when I come here.

Customer Service

My family and I have been coming here for years. This past experience was unfortunately very bad and made me not want to come back. Workmanship and the actual car aspect was done very well and I am thankful for always being impressed when I get my car. However actual customer service part, different story. I had my car out for over 2 weeks and I feel like the communication was minimal to none. I was told different dates to get my car back. I was told I would be called back and never was called back. I would have just like to be kept up to date but felt like I was being ignored. My car that I brought to you was my ONLY form of transportation. So knowing and planning how long I would be without a car was very important. I hope in the future communication is taking more into consideration even if everyone is busy or low staffed.

My Experience

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Repair Quality

Customer Service

Returned Clean

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No comments

Repair Quality

Only because the punch list is not completed and the shop so far is not being proactive to get back with me.

Customer Service

Once all the issues I brought up plus more that I found are taken care of soon. That’s as high as zI can rate for now

My Experience

Great service, good communication, staff friendly and professional! My car looks great!!

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Repair Quality

Good work great service and communication. I will certainly use them again.

Customer Service

I’m happy with everything that I experienced with Balboa Auto Body!

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Repair Quality

Small are not repaired. Battery died after I brought it home. Back seat light left in

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Highly recommend They do a great job and handled everything with insurance. Great job

Repair Quality

Everything was great. They did a great job on the car and kept me informed during the process.

Customer Service

Everyone was great

Returned Clean

My Experience

It would have been nice to get a call with an update on my car rather than me having to check in after a week. Other than that a good experience all round. Thank you.

My Experience

Great customer service and my car looks brand new. Thank you to your team!

My Experience

My car took way longer than expected. Not many updates. I need to return my car because of damage near my gearshift

Likely to Recommend

Repair Quality

It took much than expected

Customer Service

Updates were few

My Experience