Balboa Auto Body

4.5 (793reviews)
87%
7827 Balboa Ave.,  San Diego,  CA  92111

In operation 36 years.

Expect Excellence! Specializing in auto body repair for all makes and models, foreign and domestic. Serving our community for more than 30 years, we are a small family owned corporation that prides ourselves on providing excellent customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (793)

My Experience

It was perfect!

Likely to Recommend

Repair Quality

Customer Service

My Experience

First of all...the work you guys did on my Rogue was outstanding! 2nd...yer entire staff did an excellent job of helping me every step of the way. Cory and the lady at the front desk, and I apologize for not remembering yer name, both did a wonderful job of updating me on the work done on the car. That was very helpful! Thank you so much for doing such a great job...and having such capable and nice people to assist us! 🤓 Doug Young 619-314-3229

My Experience

I like the continuous updates on the repair to my vehicle. This gives me a piece of mind without me having to wonder or call for any updates.

Likely to Recommend

This is my 4th time bringing in my vehicles here for repairs and have not had any issues. Would definitely recommend to friends and family.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repairs look fine, but the customer service was disappointing. I was given multiple completion dates (11/17, then 11/19, then “tomorrow”), and my car was not actually ready until 11/21. No one called to update me when the dates changed; I had to call you. There is also no pickup/shuttle option, even though I live only a few miles away. Overall, OK work but poor communication and convenience.

Customer Service

See previous

Returned Clean

Likely to Recommend

Repair Quality

Everything worked out very nicely.

Customer Service

They were helpful.

Returned Clean

My Experience

I was treated way way better than I anticipated. Great personnel.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They were efficient, friendly and professional.. will definitely be coming back for my auto needs! Thank you guys!🙂

Customer Service

Such a great experience! Friend professional and on top of things! We will definitely be back for our auto needs!

My Experience

12 on a one to ten scale!! Excellent service friendly people, Very knowledgeable and professional. I will use them again!!

Likely to Recommend

Repair Quality

Car was perfect. Could have had better communication on when it would be ready.

Customer Service

Car was perfect. They did a fabulous job.

My Experience

My car looks as good as it did before the accident but it took longer than I expected

Likely to Recommend

They did a great joy

Repair Quality

My car looked like it was new when I picked it up. And it’s a 2013 Corolla!

Customer Service

W felt like I should have gotten more updates without needing to call them

My Experience

I can’t say enough good things about this auto body shop! From start to finish, the experience was absolutely top-notch. The customer service was amazing — everyone I interacted with was friendly, professional, and genuinely cared about making sure I was happy with the results. Their attention to detail is incredible — my car looks better than it did before the accident! They went above and beyond to make sure every little thing was perfect, and it really shows in the quality of their work. What stood out most was their great communication throughout the whole process. I was updated every step of the way, and they took the time to explain everything clearly so there were no surprises. If you’re looking for a body shop that truly values its customers and delivers flawless work, this is the place to go. Highly recommend! 🚗✨

Likely to Recommend

Repair Quality

Customer Service

My Experience

Beautiful repair on the front bumper. Friendly employees who take time to fill me in and answer all my questions. No words spoken to a woman who lacks knowledge about cars, and car repairs. Beautiful car waxing.

Likely to Recommend

Great people

Repair Quality

Customer Service

Going in the front door and leaving with your car a week later....they all were courteous and helpful with their updates.

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

Corey is a gem I really liked working with her

Customer Service

Corey is the best !!!

Returned Clean

My Experience