Bale Collision Chenal

4.7 (1,522reviews)
95%
13101 Chenal Pkwy,  Little Rock,  AR  72211
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Shop AssistantSparkles

In operation 7 years.

Bale Collision is family owned since 1912. Complete collision repair all makes and models all insurance welcome, we also accept fleet business!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,522)

My Experience

My Experience

My Experience

There was a chip in the door handle. Will have to go back and have it fixed. I am disappointed that someone did not notice it and have it fixed before we picked it up.

My Experience

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Repair Quality

Customer Service

My Experience

From initial visit to completion of repair service was exceptional. Daily communication of status was great. Repairs were made quicker than original estimate. Quality of work was excellent Car was very clean at pickup. Personnel friendly& professional. I would definitely recommend

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Kept me notified every step

Repair Quality

Kept me notified every step

Customer Service

Kept me notified every step

My Experience

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Repair Quality

We can tell better after we have had the car for several weeks and the Mylar is added on the front.

Customer Service

Betty did a great job of keeping us updated.

My Experience

I was very satisfied with the service and was kept updated on the repairs and estimated completion

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Repair Quality

The repair was done in a timely manner and the collision staff kept me updated as the repairs were being done

Customer Service

Excellent

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My Experience

The original estimate was 14 days for completion of the repairs. The actual time for completion of the repairs was 4 days. I am very thankful for the speed of the repairs. Betty the collision advisor is so knowledgeable and helpful about the estimate and repair process, and kept me updated throughout the repair stages. Cara the office coordinator is very helpful with the paperwork and insurance process. The text message updates are very helpful to know what the repair status is. Bale Collision did a great job with this repair of my vehicle, and Betty and Cara and the repair technicians are wonderful to work with. Thank you for making this as easy as possible. I really appreciate it.

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Extremely likely. Probably the best customer experience I’ve had in years

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The two ladies that helped me were incredible and made it such a good experience.

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My Experience

This was by far the best collision repair that I’ve had. It was timely and the repairs look great.

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They did an outstanding job on my car!

Customer Service