Bale Collision Chenal

4.7 (1,522reviews)
95%
13101 Chenal Pkwy,  Little Rock,  AR  72211
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Shop AssistantSparkles

In operation 7 years.

Bale Collision is family owned since 1912. Complete collision repair all makes and models all insurance welcome, we also accept fleet business!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,522)

My Experience

The back bumper and D pillar. As well as the hood was to be repaired as stated in the quote from LIBERTY mutuals. But only the front bumper cover was repaired or replaced

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Repair Quality

They failed to complete all the body repairs in the quote

Customer Service

They failed to complete all the body repairs in the quote

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My Experience

So far so good, I appreciate it!

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Returned Clean

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Returned Clean

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Returned Clean

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Parts of the work were done very well, and some not. Parts of my experience were terrible and other parts... were less terrible. I would tell someone your shop is capable of good work, but good luck getting it the first time around and good luck getting your car back in the time you're told it will be done.

Repair Quality

The vehicle is mostly back to where it was prior to the accident. I have been offered to bring it back to Bale a third time, but making the time to bring it back and find another vehicle to drive make it prohibitive after your center already had my vehicle for 32 days.

Customer Service

Josiah was easy to deal with, and I completely understand that he was busy and the only person in doing his job. I have no complaint with him specifically. However, my experience is still important to me. I was not informed prior to any of the many delays. If a call was returned it was either much-much later in the day or could be days later. My calls were almost never answered. The young person who was there when I picked up my vehicle was completely out of the loop with concern to the issues I had, but was all too willing to make excuses. Overall my experience wasn't great although my dealings with Josiah specifically were fine.

Returned Clean

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My Experience

Joe was very helpful. My car was fixed in a timely manner as promised. Good job to all.

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Returned Clean

My Experience

My vehicle took a liitle extra time to repair because a part's shipping was delayed repeatedly. Andy was very helpful...I was also thankful that they washed my vehicle for me after the repair.

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Awesome

Repair Quality

Bale did a great job on my car, I decided never to use chevolate after the ugly experience with Crain chevorlate, but bale changed my mind, I will deal with Joshua any time I need help. Thank you!!!

Customer Service

Thanks Joshua you will always have my business

Returned Clean

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My Experience

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My Experience

Josiah and his team were quick and efficient!

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Returned Clean

My Experience

Bale you did that on my car!! my car will continue been work on by bale!! Thanks bale you did a wonderful wonderful job on my car!!πŸ˜˜πŸ˜˜πŸ˜˜πŸ˜˜πŸ˜„πŸ˜™πŸ˜πŸ˜›πŸ˜œπŸ˜‹πŸ˜˜πŸ˜˜

My Experience

Very professional and prompt service.

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Returned Clean

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Returned Clean