Bale Collision Chenal
In operation 7 years.
Bale Collision is family owned since 1912. Complete collision repair all makes and models all insurance welcome, we also accept fleet business!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
It was a great experience dealing with Bale collision! Rachel and Nicole were the best! Loved the daily communication and my car looks great inside and out. I appreciate the details. Lexus could learn from you about customer service! Will highly recommend to anyone who needs car repair . Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very organized experience. Kept informed of all procedures. Staff was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
I completely understand that things happen but for the date of completion to be changed like it was and then my vehicle being driven all over town and left with 7 miles till empty on my gas tank was unacceptable.
Repair Quality - 4.5/5.0 -
My tire pressure sensor is now messed up.
Customer Service - 5.0/5.0 -
Betty was fantastic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I just saw it briefly today 1/5 in the Service Area. I have a few questions but, I’m mostly pleased with what I saw.
Customer Service - 5.0/5.0 -
The ladies were very nice especially Betty.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yes, I had a great experience at Bell Chevrolet my car looks great and I am very satisfied. Everybody was all pleasant and had a great attitude at Bell Chevrolet
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Bale's AI phone and text assistant, although "warm" and "friendly," is grossly ineffective. I did not enjoy my car's repair taking over a month; could Bale Chevrolet support you by offering loaner cars?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Would depend on the type of vehicle. Bale seemed to have trouble with my high-end auto...
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I have an Audi A-6 that suffered minor damage to the left front fender. I took it to Bale Collision Center at the recommendation of my insurance company. My experience there was a mix of good and bad, with more negatives than positives, unfortunately. Pros: > Staff was always friendly. > There was very good communication throughout the process, both by text and by phone. I almost always knew what was going on. > In the end, the car looks brand new. Cons > It took 35 days to complete the repairs. > Bale had to order a headlight assembly 3 times; the first two from after-market sources were unacceptable, the third, which was successful, came from the OEM. > The recalibration process, normally a 1-day task, took 11 days; Bale had to go to the local Audi dealer to complete it. > After 17 days, I began pointing out that the delays were costing me money and asking for solutions. There was no response until the 29th day, when they finally offered me a loaner car. > The final bill was almost twice the original estimate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service! Enjoyed working with Betty. She kept me up to date throughout the entire process. Grateful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service