Bale Collision Downtown

4.8 (1,483reviews)
97%
100 North Cross St.,  Little Rock,  AR  72201
Bot
Shop AssistantSparkles

In operation 76 years.

Complete collision repair all makes and models all insurance welcome, we also accept fleet business!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,483)

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My Experience

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Really good customer service. Scott was very helpful. Bumpers look great.

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Returned Clean

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My Experience

Yes my car looks good and the service was fast thanks a lot

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My Experience

They finished the work on the time it was promised. Very pleasant personnel.

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Andrew was patient and diligent when it came to assisting. He conferred with my insurance and myself numerous of times and worked until all was resolved. He was very thorough with communicating with me, and took the time to ensure I was satisfied. When getting my vehicle back it was more than I’d expected. I will definitely return, and recommend them to others. Definitely a 10/10 experience.

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Returned Clean

My Experience

They are very friendly and informative. I have called them numerous times checking on the status of my car each time I was greeted with a friendly voice and informed with promptness

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My Experience

Felt like I was part of the family. Everyone was down to earth and very friendly. Would definitely use them again if need comes up.

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They have the best, most efficient, most polite people I would ever want. Why would I go anywhere else?

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Returned Clean

My Experience

Andrew and his team at Bale did an excellent job repairing my GMC Sierra

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I'll give them an 8. Scott, Rick, and Andrew were absolutely fantastic and for the most part, other than the paint over spray issues, I'm very happy with the repairs. I would hesitate to recommend anyone due to the hassle I had with the billing department.

Repair Quality

The quality of the repair itself was very high. The fender they replaced was fit perfectly back into place, and the gaps between panels seems consistent with the other side. The paint match on the fender panel and adjacent door are perfect. My only complaint is about paint details. There was a little paint splatter/over spray on the grill and bumper area I noticed a day or two later after I picked it up. I had to remove the tiny white/light gray paint dots from my black bumper and grill. I also have noticed an area under the rocker panel at the pinch weld where it looks like some white or light gray paint was sprayed and it didn't get covered up by the black overcoat paint. It's underneath but is visible from the side profile. I didn't notice it until afterwards also. These are details I feel like should have been caught by the painter.

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My Experience

They answer all of our questions and talked to us about the situation

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I would very likely to send all of my family and friends to them

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We like them because they told us everything before fixing it

Customer Service

Very good

Returned Clean