Caliber - Maumelle

4.8 (280reviews)
96%
10300 Maumelle Blvd,  North Little Rock,  AR  72113
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In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (280)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as professional, friendly, and helpful throughout the repair process. Communication stands out as a major strength, with customers appreciating regular text updates, daily progress reports, and responsive phone support. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before the accident. Timeliness is generally excellent, with numerous repairs completed ahead of schedule. Customers frequently highlight the thorough cleaning and detailing provided with completed repairs. While most experiences are overwhelmingly positive, some customers noted occasional delays due to parts availability and minor quality issues that were promptly addressed under warranty.
AI-Generated from reviews written in the last 12 months
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"... bodywork service exceeded my expectations with its top-notch craftsmanship and quick turnaround. The staff was friendly and communicated clearly ..." Read more
"... moved along. Very courteous and professional staff. Total support and dedication to achieve a quality repair by the entire staff!" Read more
"... interacted with was friendly, helpful and professional. Repairs were too quality; so nice that I also got a freshly washed and cleaned car! Very impressed with ..." Read more
"The work done on the car was excellent. I was kept up to date. Entire process was explained ..." Read more
"1010 my vehicle was repaired in a timely manner and everything turned out great"
"... the frequent text updates on the status of repairs. Work was completed promptly and ahead of schedule. I would definitely recommend Caliber to anyone who ..." Read more
"A day earlier than promised."
"It was a week early."
"... and they had it ready the following day by 4:45PM. Less than a 24 hour turn around time." Read more
"Finished a week ahead of schedule"
"... impressed with the level of service - especially the frequent text updates on the status of repairs. Work was completed promptly and ahead of schedule. ..." Read more
"... any issues that arose during the repair process. They kept me informed and in the loop as the repair moved along. Very courteous and professional ..." Read more
"... leave the rental car with them to later be picked up. They provided daily updates on the repair progress. My car looks brand new again." Read more
"I got an update practically every day"
"Great communication from the staff! Car looks excellent. Very pleased with the work and ..." Read more

My Experience

Lucy Norman was fantastic! Very accommodating.

My Experience

Fantastic experience throughout. Easy to book for a quote, fast repair, competitive price, and they even detailed my car before returning. 10/10, would use them again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

This entire experience with caliber collision gave me so much reassurance and the people in my community. They did a wonderful job and treated me with kindness. They communicated well, and I believe they did an excellent job repairing my car in a timely manner!

Likely to Recommend

Repair Quality

My car looks great and everything is working properly.

Customer Service

They did an excellent job with my car. I felt like I was in qualified hands the entire time that they had my car.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was keep up kelp up on the status of the work and very pleased. I will definitely use your services in the future and recommend you to others . John

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

the vehicle was under Kimberly’s name but the owner of the Honda is Phillip Warfield. However, i am beyond satisfied with the work done on my car

My Experience

Did a great job fixing my truck. It even drives straight now. Best shop in the whole state!

My Experience

My Experience

My Experience

Caliber collision is a great company. My vehicle looks brand new and drives like it’s new as well. I love the fact that Lucy(Maumelle) kept me informed every step of the way. Thank you guys so much!

My Experience

Excellent communication and updates throughout the process. Lucy was amazing

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I liked very much that I was sent nearly daily text updates as to how the repairs were progressing, any issues that may still exist, things like that. The entire experience was very, very smooth. Thank you all for a great experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looks like the incident never happened…

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My Experience

The car looks brand new...you guys did an excellent job fixing it and cleaning it up.

My Experience

Completed on time as promised.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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