Bale Collision Downtown

4.8 (1,478reviews)
97%
100 North Cross St.,  Little Rock,  AR  72201
Bot
Shop AssistantSparkles

In operation 76 years.

Complete collision repair all makes and models all insurance welcome, we also accept fleet business!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,478)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service and repair.

Likely to Recommend

Repair Quality

Excellent service.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional staff Andrew and his crew. The complementary Lyft ride to and from rental car agency was nice touch to the overall experience.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I would give them a 100 out of 100.

Likely to Recommend

Repair Quality

Great service and communication while the work was being done.

Customer Service

My Experience

Thank you Mr. Andrew! I appreciate you and staff! My grandmother has purchased all her cars and any repairs needed has been completed with the Bale Family. This is why chose you all, as well as being apart of direct repair group. Again, thank you for the timely updates and completeness of repair. I will pass along the great work and experience offered from you! Thanks, Ms. E. Bland

Likely to Recommend

Repair Quality

Customer Service

My Experience

Working with Bale could not have gone smoother. Communication with Andrew was excellent! He was very informative throughout the entire process. The repair time was quick. Andrew was also so helpful working directly with our insurance agency to make sure we paid the correct deductible. Top notch customer service!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

the work looks good, but instead of 4-5 days it took 6 weeks, and the communication was spotty and the AI texts were terrible, and i never felt like I got a strait answer to my questions.

Customer Service

No one was ever rude, but it often took a while to actually talk to someone about what was going on, and most times the "promises" I was given turned out not to be true

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The entire team at Bale Collision was FANTASTIC! They were friendly, fast, professional & seemed to truly care about their customers. I could not recommend them enough!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Bale Collision Downtown did an amazing job on my vehicle. From start to finish, they kept in communication with me the entire time, which I truly appreciated. Their professionalism, friendliness, and exceptional customer service made the whole experience even better. When I got my car back, it looked brand new. You can tell whole team truly care about both their customers’ vehicles and take pride in their work. I highly recommend Bale Collision Downtown to anyone looking for excellent service and above quality work! Thank you Bales!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Bale Collision got my car fixed quickly and provided excellent communication every step of the way.

Likely to Recommend

Repair Quality

Customer Service

Bale kept us informed every step of the way and got the repair done quickly.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean