Bartow Ford, LLC
Bartow Ford Co. has been serving the community since 1948. Our goal is to provide high quality repairs and excellent customer service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Yes they fixed my bumper but it took them three weeks and they never called me to give me updates about the process. I had to call them and then when they told me that my truck was going to be done, but they had to double check to make sure and that they would call me back once they had a for sure answer and I also asked them if it was done Could I possibly come up there and pick it up after hours and they said yes they would leave the key in the door in my truck and it would be unlocked they never called me back so the next day I called them and asked them if my truck was done and they said yes that it had been done since the day before that, but I never received a call to verify that information and so I asked them about the pick up process for after hours because I couldn’t make it during their work hours and they told me that , that would work and they would put my truck in Customer parking except when I got there my truck was not in Customer parking. It was behind the fence and it was also locked. Luckily, there was still two more people left at the shop that I was able to flag down and explain the situation and then they went and got my keys for my truck and moved it from behind the fence. Had they not been there I wouldn’t have got my truck for another day due to miscommunication.
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a excellent job and in a timely manner!
Customer Service - 5.0/5.0 -
They are always concerned with your needs
Returned Clean
Likely to Recommend - 5.0/5.0 -
I like job they did for me and I would refer customers to them
Repair Quality - 5.0/5.0 -
I was very satisfied with the work that was done on my car
Customer Service - 5.0/5.0 -
I was satisfied
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Haven’t found any problems as of yet from the data receiving it
Customer Service - 4.0/5.0 -
Had to go to a different office to make the payment was not aware of that. Investigation I guess that was Change of in-house when you pick up to pay for in a different office.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
The repair took to long. I was told 1 week I left phone messages and no return call made back to me. I should have been told to bring my car in on a Monday.
Customer Service - 2.0/5.0 -
Not happy at all. I will not recommend bartow ford and will not use bartow ford again
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very pleased with all the personal and services.
Repair Quality - 5.0/5.0 -
Did a wonderful job and very quick too.
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matt, in the collision department was professional, mannerly and very efficient.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dean and Delaney were exceptional representatives for Bartow Ford. Very patient and very knowledgeable. They should be coemployees of the month. They tag team exceptionally well with mutual respect very obvious.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dean Brown handled my issues !!
Returned Clean
Likely to Recommend - 3.5/5.0 -
The work was okay with minor things that needed to be corrected before we took the car. If I wouldn't have sent my mechanic friends I wouldn't have seen it and the door would have rusted off the car eventually.
Repair Quality - 4.5/5.0 -
Once a few minor things were fixed when we went to pick it up it was fine but they should have been taken care of before we came seeing how our car was there for almost 4 months.
Customer Service - 4.0/5.0 -
Communication on when it would actually be done with a little spotty and our rep was a little more optimistic than he should have been about the time frame.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already been telling people how happy I am with my service.
Repair Quality - 5.0/5.0 -
Matt was an excellent service person. He was patient, respectful, and knowledgeable. I felt confident from the beginning
Customer Service - 5.0/5.0 -
The text updates were great.