Bartow Ford, LLC
Bartow Ford Co. has been serving the community since 1948. Our goal is to provide high quality repairs and excellent customer service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
This experience was amazing always keeping me up dated and very friendly thanks so much only thing is since I got my car back the turning signal is broken the side that was being worked on . Is there a way yall could change that ?
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Very informative
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service throughout the process of having my truck repaired at the body shop. Communication was exceptional throughout the entire process. Work performed on my vehicle was perfect.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
I had an appointment two weeks in advance of coming in, and I was given a rental car that was the cheapest base model truck that you can drive. The reason I drive a platinum is because they have the best seats on the market. I have a serious bad back and cannot drive a base model. I had the rental vehicle picked up the next day. I did not understand why it was going to take 12 days to fix my truck when there was very little that needed to be done to it
Customer Service - 5.0/5.0 -
The lady that I would speak to every time I called went out of her way to do anything she could to help me. She was very, very courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Matt was great to work with as well as the entire team at the body shop. Thanks!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already made a Google review regarding my experience, but I can't say enough nice things about Dean Brown. He's as nice as can be and extremely helpful. He goes above and beyond and I think thats a huge asset in people these days, I couldn't have asked for a better experience. Thanks again for taking care of me a second time this year. -Patrick
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Matt was great! Very friendly, great communication and did all the leg work with out me having to deal with any issues with a rental.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Yes they fixed my bumper but it took them three weeks and they never called me to give me updates about the process. I had to call them and then when they told me that my truck was going to be done, but they had to double check to make sure and that they would call me back once they had a for sure answer and I also asked them if it was done Could I possibly come up there and pick it up after hours and they said yes they would leave the key in the door in my truck and it would be unlocked they never called me back so the next day I called them and asked them if my truck was done and they said yes that it had been done since the day before that, but I never received a call to verify that information and so I asked them about the pick up process for after hours because I couldn’t make it during their work hours and they told me that , that would work and they would put my truck in Customer parking except when I got there my truck was not in Customer parking. It was behind the fence and it was also locked. Luckily, there was still two more people left at the shop that I was able to flag down and explain the situation and then they went and got my keys for my truck and moved it from behind the fence. Had they not been there I wouldn’t have got my truck for another day due to miscommunication.
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a excellent job and in a timely manner!
Customer Service - 5.0/5.0 -
They are always concerned with your needs
Returned Clean
Likely to Recommend - 5.0/5.0 -
I like job they did for me and I would refer customers to them
Repair Quality - 5.0/5.0 -
I was very satisfied with the work that was done on my car
Customer Service - 5.0/5.0 -
I was satisfied
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Haven’t found any problems as of yet from the data receiving it
Customer Service - 4.0/5.0 -
Had to go to a different office to make the payment was not aware of that. Investigation I guess that was Change of in-house when you pick up to pay for in a different office.