Bates Collision Centers - Baytown
In operation 36 years, 35 years at this location.
Founded in 1990, Bates Collision Center has held true to our mission from the beginning...Our Promise-To treat your family like our family. Providing peace of mind that honesty, safety & compassion drives every decision we make. Voted Baytown’s Favorite Collision Repair Shop year after year, Bates Collision Centers continues to stay focused on delivering excellence...our approach has been multi-faceted by maintaining a rigorous training program for all staff, as well as utilizing state-of-the-art equipment. Bates Collision Centers is a “preferred“ repair center for many insurance companies but works with all insurance companies on all vehicle makes and models. We recognize that the primary concern of our customers is a safe and high quality repair & we provide peace of mind with our Written Lifetime Warranty on every repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Here’s a version with the shop’s name included: ⭐⭐⭐⭐⭐ I had an outstanding experience with Bates. From start to finish, the team was professional, friendly, and kept me updated throughout the repair process. The quality of the work was exceptional—my vehicle looks brand new, and the attention to detail was second to none. They completed the repairs on time and made the entire experience stress-free. If you’re looking for a body shop that takes pride in its work and truly cares about its customers, I highly recommend Bates. Thank you for the excellent service!
Customer Service - 5.0/5.0 -
Here’s a version with the shop’s name included: ⭐⭐⭐⭐⭐ I had an outstanding experience with Bates. From start to finish, the team was professional, friendly, and kept me updated throughout the repair process. The quality of the work was exceptional—my vehicle looks brand new, and the attention to detail was second to none. They completed the repairs on time and made the entire experience stress-free. If you’re looking for a body shop that takes pride in its work and truly cares about its customers, I highly recommend Bates. Thank you for the excellent service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bates Collision Center did an amazing job on my vehicle repair. From start to finish, the customer service was professional, helpful, and kept me updated throughout the process. My car came back looking great, and the repair work was done with quality and care. Special thanks to Alexis for being very helpful and providing excellent customer service the whole time. She made the process smooth and stress-free. I truly appreciate the hard work from the entire team. Definitely recommend Bates Collision Center to anyone needing repairs done right!
Customer Service - 5.0/5.0 -
Bates Collision Center did an amazing job on my vehicle repair. From start to finish, the customer service was professional, helpful, and kept me updated throughout the process. My car came back looking great, and the repair work was done with quality and care. Special thanks to Alexis for being very helpful and providing excellent customer service the whole time. She made the process smooth and stress-free. I truly appreciate the hard work from the entire team. Definitely recommend Bates Collision Center to anyone needing repairs done right!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am highly satisfied with the repairs
Customer Service - 5.0/5.0 -
I give Alexis a 20+, I appreciate the communication and efforts to get this completed. She kept me updated, and tried her best to get my insurance company to do their part so we could move forward.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done. They stayed in contact with us and let us know how the process was going and when they expected it to be completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Polite and repair completed early. I am handicapped and was extended every courtesy Fine work by the whole staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication from start to finish was great. The turn around time even better. My vehicle looks like new again.
Likely to Recommend - 5.0/5.0 -
I am very satisfied
Repair Quality - 5.0/5.0 -
Nice people grate job thanks!!
Customer Service - 5.0/5.0 -
Nice people grate job !!thanks
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No issues car looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You always do great work.
Likely to Recommend - 5.0/5.0 -
Great service all 3 times I have used them.
Repair Quality - 5.0/5.0 -
Wonderful service every time. Highly recommended.