Bates Collision Centers - North Channel
In operation 36 years, 23 years at this location.
Founded in 1990, Bates Collision Center has held true to our mission from the beginning...Our Promise-To treat your family like our family. Providing peace of mind that honesty, safety & compassion drives every decision we make. Voted "Favorite Collision Repair Shop" year after year by our community, Bates Collision Centers continues to stay focused on delivering excellence...our approach has been multi-faceted by maintaining a rigorous training program for all staff, as well as utilizing state-of-the-art equipment. Bates Collision Centers is a “preferred“ repair center for many insurance companies but works with all insurance companies on all vehicle makes and models. We recognize that the primary concern of our customers is a safe and high quality repair & we provide peace of mind with our Written Lifetime Warranty on every repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Another repair well done! Been using Bates for years and always satisfied for both big and small damage fixes. People there were always pleasant and gave accurate completion dates—a big plus! The McKays
My Experience - 5.0/5.0 -
Staff was friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did a great job with keeping me informed on my vehicle, and did a great job on the repair
Likely to Recommend - 5.0/5.0 -
To all
Repair Quality - 5.0/5.0 -
Great person to person attitude. Great on keeping me update
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend to everyone!
Repair Quality - 4.5/5.0 -
Adrian & Jasmine were awesome and helpful in every way ! If you are going to Hertz rental in your office, it would be great if a representative was there all day every day!
Customer Service - 5.0/5.0 -
Adrian and Jasmine were awesome!
Returned Clean
My Experience - 5.0/5.0 -
Excellent service! I’m very pleased with the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service from the beginning I felt lost but after talking with I dont remember his name sorry he really help went above a beyond and carr looks great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair is perfect and unnoticeable. Your team did an excellent job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and professional work. My vehicle looked new again.
Customer Service - 5.0/5.0 -
Polite and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! They fixed my truck fast and it looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bates made the whole experience worry free, I was a claimant and they took charge and worked with the insurance company without my involvement. A nice touch! They were transparent about the repairs, explained the timeline, and communicated during the repairs. The best part is the repair was excellent. Great job everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bates Collision always does excellent work whenever I’ve taken a vehicle in to be worked on.
Customer Service - 5.0/5.0 -
The front office staff were very professional and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Good quick service! Always helpful and attentive staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality service!
Customer Service - 5.0/5.0 -
Good service!