Bates Collision Centers - North Channel
In operation 36 years, 23 years at this location.
Founded in 1990, Bates Collision Center has held true to our mission from the beginning...Our Promise-To treat your family like our family. Providing peace of mind that honesty, safety & compassion drives every decision we make. Voted "Favorite Collision Repair Shop" year after year by our community, Bates Collision Centers continues to stay focused on delivering excellence...our approach has been multi-faceted by maintaining a rigorous training program for all staff, as well as utilizing state-of-the-art equipment. Bates Collision Centers is a “preferred“ repair center for many insurance companies but works with all insurance companies on all vehicle makes and models. We recognize that the primary concern of our customers is a safe and high quality repair & we provide peace of mind with our Written Lifetime Warranty on every repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Good quick service! Always helpful and attentive staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality service!
Customer Service - 5.0/5.0 -
Good service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As always Bates did an outstanding job repairing my car. Everyone there was so courteous and helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Bumper looks crooked, plastic on bumper is loose, plastic on top edge of roof I almost loose with the wind on freeway
My Experience - 5.0/5.0 -
You all did a great job. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am well please with my vehicle.
Customer Service - 4.5/5.0 -
I wasn't to please with the extra money I had to pay. I just hope the insurance company will pay me for that.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely recommend BATES...
Repair Quality - 5.0/5.0 -
Very satisfied with the service. Very professional. Adrian, excellent!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All the work was good The district is satisfied with the work
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Work was good
Customer Service - 4.5/5.0 -
They kept us well informed about the work
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
Truck issues was not fixed. Got the truck back with scratches that were not they’re before.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they kept in communication with me the whole time I was getting my car fixed Looks amazing
Customer Service - 5.0/5.0 -
my car looks like new
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always take good care of their people and customer service is always top tier
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have used Bates for years and always recommend them to friends and family.
Repair Quality - 5.0/5.0 -
Paint was perfect and looks brand new.
Customer Service - 5.0/5.0 -
Very friendly and was kept up to date with repair progress.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Results were great, communication 100%. No problems at all.