Bates Collision Centers - North Channel

4.6 (1,134reviews)
94%
15532 I-10 East,  Channelview,  TX  77530
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Shop AssistantSparkles

In operation 36 years, 23 years at this location.

Founded in 1990, Bates Collision Center has held true to our mission from the beginning...Our Promise-To treat your family like our family. Providing peace of mind that honesty, safety & compassion drives every decision we make. Voted "Favorite Collision Repair Shop" year after year by our community, Bates Collision Centers continues to stay focused on delivering excellence...our approach has been multi-faceted by maintaining a rigorous training program for all staff, as well as utilizing state-of-the-art equipment. Bates Collision Centers is a “preferred“ repair center for many insurance companies but works with all insurance companies on all vehicle makes and models. We recognize that the primary concern of our customers is a safe and high quality repair & we provide peace of mind with our Written Lifetime Warranty on every repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,134)

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Customer Service

My Experience

A job well done and I was very pleased with the work that was done. I will also pass you'll to my friends if they should ever a place to take vehicle to Thanks again.

My Experience

There are several problems with the repair work as follows Rear brake light driver side does not function Headliner is not secure and is falling down Rear Dome light fell out of socket and is hanging by wires within 3 miles after pick up Rear bumper cover is not secure and is flapping loose Front driver side door weather stripping is not secured and fell off Driver side rear quarter appears not attached to bracket when viewing under car

My Experience

Above and beyond. A great experience all the way around.

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My Experience

Awesome

My Experience

Great quick service and communication for complete process

My Experience

My car looks great!!!

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Repair Quality

Customer Service

My Experience

Bates staff were extremely helpful. I appreciate their honesty and workifng within a budget. The work they did was top-notch.

My Experience

Everything including all personnel were extremely pleasant and caring. I chose Bates by just driving down the road. Extremely glad I went with hunch. Thank you very much. Just one thing coming home I was very low on gas and my low gas signal never game. I notice you worked on my car from the passenger side. Passenger floor mate was in the back. So I asking while working on fixing my car this was disconnected? Thank you your place, your deck is fabulous.

My Experience

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My Experience

Trouble free. Finished sooner than promised. Excellent service and people to work with.

My Experience

My Experience

You guys suck