Bates Collision Centers - North Channel

4.6 (1,134reviews)
94%
15532 I-10 East,  Channelview,  TX  77530
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Shop AssistantSparkles

In operation 36 years, 23 years at this location.

Founded in 1990, Bates Collision Center has held true to our mission from the beginning...Our Promise-To treat your family like our family. Providing peace of mind that honesty, safety & compassion drives every decision we make. Voted "Favorite Collision Repair Shop" year after year by our community, Bates Collision Centers continues to stay focused on delivering excellence...our approach has been multi-faceted by maintaining a rigorous training program for all staff, as well as utilizing state-of-the-art equipment. Bates Collision Centers is a “preferred“ repair center for many insurance companies but works with all insurance companies on all vehicle makes and models. We recognize that the primary concern of our customers is a safe and high quality repair & we provide peace of mind with our Written Lifetime Warranty on every repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,134)

My Experience

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Repair Quality

Customer Service

My Experience

My Experience

Bates done a fine job on my truck

My Experience

Good job. Thanks

My Experience

Great Job !!

My Experience

A very impressive job, excellent customer service.

Likely to Recommend

Repair Quality

looks better than before

Customer Service

My Experience

My Experience

Having Hertz Rental at your location is so very convenient. Everyone was so courteous and professional.

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My Experience

My Experience

My Experience

Likely to Recommend

Repair Quality

did not correctly repair the bumper having to redo after having my car fot 10 days

Customer Service

Likely to Recommend

Repair Quality

The overall experience was, lengthy, stressing and the quality of work was not there.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

We were not pleased in the time it took but we have used bates three times and will use them again if need be. And I've also recvomended bate too other people also. Thank you for the work that your people do.

My Experience

My Experience