Bates Collision Centers - North Channel
In operation 36 years, 23 years at this location.
Founded in 1990, Bates Collision Center has held true to our mission from the beginning...Our Promise-To treat your family like our family. Providing peace of mind that honesty, safety & compassion drives every decision we make. Voted "Favorite Collision Repair Shop" year after year by our community, Bates Collision Centers continues to stay focused on delivering excellence...our approach has been multi-faceted by maintaining a rigorous training program for all staff, as well as utilizing state-of-the-art equipment. Bates Collision Centers is a “preferred“ repair center for many insurance companies but works with all insurance companies on all vehicle makes and models. We recognize that the primary concern of our customers is a safe and high quality repair & we provide peace of mind with our Written Lifetime Warranty on every repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
So far it looks like an excellent job. I haven't had much time to really look it over though. Cory added a nice touch to call him and bring the truck back and you guys would buff out panels that were not painted to make the clear coat look more uniform. I will take him up on that offer I also liked the text message updates some were funny. Brian
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Almost completely satisfied, the only complaint is that the interior was left dusty but it was no big deal.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I've spoken with Victor from the Baytown store, I will take my truck up there Tuesday of this following week.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The shop kept changing the due date, I had to personally go up there and point out the stuff they missed. The first time that I was called up there to pick up my vehicle it was filty and unfinished. The trim pieces were falling off and the large areas where very disproportional.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
The staff was excellent. The job was done quickly and professionally. I was very happy although the washing needed some help because my truck looked like it was dried was a dirty rag. But I'm not complaining I was very happy with the results of the repairs and the staff at your company was great thanks again, I will be happy to tell my friends and I wii return if I ever need repairs again. Thank you.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
just wanted to thank your team for their professionalism.