Bates Collision Centers - North Channel
In operation 36 years, 23 years at this location.
Founded in 1990, Bates Collision Center has held true to our mission from the beginning...Our Promise-To treat your family like our family. Providing peace of mind that honesty, safety & compassion drives every decision we make. Voted "Favorite Collision Repair Shop" year after year by our community, Bates Collision Centers continues to stay focused on delivering excellence...our approach has been multi-faceted by maintaining a rigorous training program for all staff, as well as utilizing state-of-the-art equipment. Bates Collision Centers is a “preferred“ repair center for many insurance companies but works with all insurance companies on all vehicle makes and models. We recognize that the primary concern of our customers is a safe and high quality repair & we provide peace of mind with our Written Lifetime Warranty on every repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The quality of their work is awesome, they keep you updated on the progress of your vehicle whether by text or a phone call virtually every day. The courtesy of the staff has been second to none, I will forever use Bates collision when needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'm completely satisfied with the work done on the vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast and efficient. I was a bit hesitant about the outcome. I am pleased with the final result.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend Bates to anyone looking for a quality job professional done
Repair Quality - 5.0/5.0 -
I was informed weekly of the progress being make.
Customer Service - 5.0/5.0 -
My car went in for paint as the last step of a total restoration. Bates staff kept me informed with weekly updates an were very easy to communicate with
Returned Clean
My Experience - 5.0/5.0 -
I just got it home today. I haven’t had a chance to use it today but when I checked it today, it was all good!! I appreciate Bates and all the employees!
Likely to Recommend - 5.0/5.0 -
I have recommended them in the past and will again when someone needs that type of service
Repair Quality - 5.0/5.0 -
They took care of my vehicle exactly as they told me they would. And I really appreciate the way they kept me updated on the progress as they were getting it done.
Customer Service - 5.0/5.0 -
The customer service was great! Every detail was handled for me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work as always.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was great and it was finished a lot faster than I was first told. I would highly recommend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience was great i really like the service and the detailing they did to my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service with good quality work
Customer Service - 5.0/5.0 -
I have tried other body shop this is the best so far
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I haven’t fully examined it; but it looks great so far.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The vehicle looks great where it was prepared on the front. The fender seems to fit okay and looks great. The light that was broken was replaced and fits well.
Customer Service - 5.0/5.0 -
They were extremely nice and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall from Alexis to the men that work on my car i felt like they did an excellent job
Customer Service - 5.0/5.0 -
Alexis did a great job keeping me informed about my car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love the way my vehicle was on time and I got update daily I would highly recommend getting your vehicle repaired here
Customer Service - 5.0/5.0 -
I was so glad I brought my vehicle here they were so great about updates and having my vehicle on time and done right
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good service and polite staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job ! I received my vehicle back much sooner than anticipated.