Bates Collision Centers - North Channel

4.6 (1,134reviews)
94%
15532 I-10 East,  Channelview,  TX  77530
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Shop AssistantSparkles

In operation 36 years, 23 years at this location.

Founded in 1990, Bates Collision Center has held true to our mission from the beginning...Our Promise-To treat your family like our family. Providing peace of mind that honesty, safety & compassion drives every decision we make. Voted "Favorite Collision Repair Shop" year after year by our community, Bates Collision Centers continues to stay focused on delivering excellence...our approach has been multi-faceted by maintaining a rigorous training program for all staff, as well as utilizing state-of-the-art equipment. Bates Collision Centers is a “preferred“ repair center for many insurance companies but works with all insurance companies on all vehicle makes and models. We recognize that the primary concern of our customers is a safe and high quality repair & we provide peace of mind with our Written Lifetime Warranty on every repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,134)

My Experience

We are so happy with the repairs. They did such a great job that it looks like there had been no damage at all!

My Experience

Great job

Likely to Recommend

Repair Quality

Amazing job

Customer Service

Returned Clean

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Repair Quality

As usual, I was 100% satisfied with the work they performed.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Fast, awesome service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

Your team was very informed and very helpful. Great experience.

Likely to Recommend

Very good experiance

Repair Quality

the team was great and very through Mark Doggett

Customer Service

Great, Super

Returned Clean

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Repair Quality

Great experience all around.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for doing such a fantastic job!

My Experience

This is my second time selecting Bates, and also the second time that I am overly satisfied with the work that you guys do! Everyone is super friendly, and you all make the experience very easy and accommodating when it comes to the rental car. No complaints what-so-ever! My car looks like new! Thank you!

Likely to Recommend

Repair Quality

10 I like your shop the customer service and the hospitality

Customer Service

Returned Clean

My Experience

Absolutely love the great work care and customer service provided by this team. A big thank you to Chris for keeping me in the loop every step of the way.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Very helpful in getting the repairs made in a timely manner thank you very much

Customer Service

Returned Clean

My Experience

The service was excellent, The communication with me and the service provided was very professional.. I was impressed with the details on the work that was done throughout till it was completed..

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

For first few days, i was not updated

Returned Clean