Bay Cities Auto Body

4.9 (4,598reviews)
99%
24100 S. Vermont Ave.,  Harbor City,  CA  90710
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In operation 44 years, 33 years at this location.

We have been serving the South BayArea since 1981 and specialize in collision repairs. We work with all major Insurance Compainies. We have direct repairs programs with AAA, Farmers, Allstate, Safeco & Wawanesa Ins. I-Car Gold Class, and ASE certified techs

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram
Call
Email

Reviews (4,598)

Customers say
Overall Customer Satisfaction
Customers consistently praise Bay Cities Auto Body for outstanding service quality, seamless communication, and impressive repair results. Many highlight that repairs were completed to an exceptional standard, with vehicles returned looking brand new and even detailed. Customers frequently commend the professionalism, friendliness, and attentiveness of the entire team. Regular text and phone updates throughout the repair process were widely appreciated, helping customers feel informed and stress-free. Timeliness was generally well-received, with several customers noting early completions. A few customers, per their own comments, mentioned occasional delays and isolated quality concerns, but these were exceptions to an overwhelmingly positive overall experience.
AI-Generated from reviews written in the last 12 months
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"... cannot recommend Bay Cities Auto Body enough as their quality of work and commitment to their customers is unmatched!" Read more
"... transparency and communication every step of the way. My car looks fantastic, and I couldnt be happier with the quality of the work. I highly recommend them!" Read more
"... consistently outstanding. I have always found their repairs to surpass my expectations." Read more
"Great communication. Excellent service . My car was like brand new and it even smelled new. My car was returned cleaner than how I left it. The ..." Read more
"All the staff is always friendly and courteous, my car was delivered on time when promised. I noticed the high level of quality and service, ..." Read more
"... work that was done was exceptional. Additionally, the work was completed quickly." Read more
"Great communication, car looks excellent, job completed fast and on time, great shop will definitely recommend"
"... to be in town to pick the car up. On top of that, the car was not delivered by the promised time. This was very frustrating because I had to keep pushing ..." Read more
"Customer service, communication, and workmanship was 5 star! Thank you"
"... workmanship and customer service from Bay Cities Auto Body. Communication was excellent at every step, no surprises, and best of all the car looks and runs beautifully. ..." Read more
"... assured and welcome in the shop and during the process. Giving many updates on the process and progress. Even offered me something to drink while I waited ..." Read more
"... provided exceptional and excellent customer service, keeping me informed throughout the process which made it very impressive. I would recommend all my family and friends to this ..." Read more
"Great costumer service and communication during the entire repair process. Nice clean office, great staff. Very happy customer."

My Experience

Excellent service and timely updates. Extremely help team. The work done was near flawless and looks like new again.

My Experience

Very informative and very personable!

My Experience

Excellent communication regarding parts, pricing, snd status of car.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The customer service and staff at Bay Cities Auto are amazing and I'm completely satisfied

Likely to Recommend

Repair Quality

The Staff is Amazing

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The service from start to finish was exceptional. Didn’t have to worry about anything.

Likely to Recommend

Repair Quality

I was kept up-to-date notifications when my car was gonna be ready. Everybody was very helpful.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

If anyone in SoCal askes for a recommendation, I would most definitely tell them that the only place to go is Bay Cities Auto Body!!!

Repair Quality

We were so impressed with the repair that Bay Cities Auto Body did! It was better than new! This shop went above and beyond in all ways of service, communication, and concern!! They were outstanding!!

Customer Service

This shop not only returned our car to better than new, but they acted like we were long friends, informing us along the way, ensuring our concerns were taken care of and that we felt our needs were met! I can't say enough about how happy we were to have used Bay Cities Auto Body!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Everyone was very friendly professional,and helpful throughout the entire repair process,I truly appreciate their excellent customer service thank you.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

This is by far the best auto body shop I’ve ever encountered, the staff are very friendly and knowledgeable especially Brian, always updates me with the status of our truck, and they did an excellent job on the repair, thank you so much.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was so kind and made the process so easy. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very communicative and friendly! Left my car looking new

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Highly recommend this body shop! They were super fast with the repairs and kept me updated throughout the entire process. Their communication was great and made everything so easy and stress-free for me. I really appreciated the service and would definitely come back! Abraham was extremely helpful!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job and the staff is welcoming and knowledgeable. Would definitely go back for any needed autobody repairs

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I can’t thank you enough for the excellent repairs that you completed on my car . Also, your professionalism and service was outstanding. I would highly recommend your business to anyone. Thanks again!

My Experience

Good communication and good quality work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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