Bay Cities Auto Body
In operation 44 years, 33 years at this location.
We have been serving the South BayArea since 1981 and specialize in collision repairs. We work with all major Insurance Compainies. We have direct repairs programs with AAA, Farmers, Allstate, Safeco & Wawanesa Ins. I-Car Gold Class, and ASE certified techs
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your operations and staff are excellent!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The follow up and the time it was completed was excellent. Giovanni and Carlos always kept in touch with the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All went very well. They kept in touch and updated me throughout the process. They did a great job on my vehicle.
Customer Service - 5.0/5.0 -
Great communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and work.
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Geovanny took the time to help me and walk me through the entire process of my car being broken to fixed. The front desk worker, Melissa, is phenomenal at her job by offering warm greetings and timely updates. Bay Cities Auto Body knows how to do it best!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with great customer service you have in this office, specially Melissa who was very nice and professional. And Jovany thank you for taking care of car paying attention to detail. I will very much refer this shop to my friends and family. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Well my check engine light is on . And the traction light comes on and the car goes into lymp mode as I accelerate passed 65 mph. Some is wrong !
Likely to Recommend - 0.5/5.0 -
Real quick wanted to charge me storage fees and threaten me to lien my car
Repair Quality - 0.5/5.0 -
My car is not safe to drive ! The check engine light is on now and also the traction light on the dash come on and my car goes into lymp mode at around 65 mph. So please let me know how to go about solving this problem. My phone number is 562 - 310 -9111 thank you
Customer Service - 0.5/5.0 -
My car check engine light is on now. And the car is pulling to the right. And when I'm on the fwy as I accelerate to 65 mph goes into lymp mode and the traction light flashes on the dash . The car is not safe to drive!
Returned Clean
My Experience - 5.0/5.0 -
I can not speak highly enough regarding the workmanship and customer service from Bay Cities Auto Body. Communication was excellent at every step, no surprises, and best of all the car looks and runs beautifully. Friendly and professional service from everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for fixing my car. Clean and detail-oriented.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Bay City Auto Repair does great work...
Repair Quality - 5.0/5.0 -
Great work... My wife is happy with the work that's all that matters. Thank you for taking care of our car.
Customer Service - 5.0/5.0 -
The staff is friendly, accommodating, and welcoming.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best customer service
Customer Service - 5.0/5.0 -
Really friendly & helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I cannot recommend Bay Cities Auto Body highly enough. After my car was hit by a tractor-trailer, I was overwhelmed with the stress of repairs and the headache of dealing with insurance. The team stepped in and handled everything with the utmost professionalism. They were incredibly helpful in navigating the process, ensuring everything was documented and handled correctly. Despite the extent of the damage, they returned my vehicle in a very impressive timeframe. They clearly value their customers' time and don't let cars sit idle. From the moment I walked in, the communication was clear, honest, and friendly. I was kept in the loop throughout the entire repair process. I cannot recommend Bay Cities Auto Body enough as their quality of work and commitment to their customers is unmatched!