Bay Cities Auto Body

My Experience - 0.0/5.0 -

The repair left scuffs on the black paint, and there are small scratches on the newly replaced bumper.

Likely to Recommend - 3.5/5.0

Repair Quality - 3.0/5.0 -

Scuffs on the paint and bumper.

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My kia looks as good as new. I will always bring my Kia to Bay Cities Auto Body!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied with the quality of repair.

Customer Service - 5.0/5.0 -

Very satisfied with the customer service i received.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The staff was extremely helpful and kind. They always provided updates when necessary. They even finished ahead of schedule. This is my second time here and would come again. Thanks!

Customer Service - 5.0/5.0 -

Everyone was very welcoming and able to provide the help when necessary.

My Experience - 5.0/5.0 -

Truck looks like it was never hit. Great job bay cities auto body 🙏🏻

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing work

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I am completely satisfied with the workmanship of my car. I left it there on Tuesday and they fixed it within 1 week. Great communication between the Body shop and myself. Geovany even replaced 1 part of my vehicle, removed some of the scuff marks on the sides of my car and even had it washed. It looks like new again. Excellent customer service from the front desk to your staff Geovany. I highly recommend this auto body shop to anyone. Thank you and excellent job!

Likely to Recommend - 5.0/5.0 -

Highly recommend!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Hi, my name is Lorraine Nuestro. I highly recommend Bay Cities for fixing cars. I was in a minor fender Bender and they fixed my car within 1 week. Removed, painted and fixed my car like it's brand new again. Thanks to Geovany who has excellent customer service and explained the process. Communication was also excellent. Highly recommend them. Job well done!

My Experience - 5.0/5.0 -

Really happy with how everything turned out. Everyone was nice and easy to deal with. They fixed the scratches on my door and got it done pretty quick. Good service and no hassle. I’d definitely come back if I ever need body work again.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Melissa and Geo were amazing. Thank you for everything

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast and easy. Melissa was great throughout the whole process.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0 -

Yes I will.

Repair Quality - 4.5/5.0 -

Great work

Customer Service - 5.0/5.0 -

Customer service was Outstanding.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

My Experience - 5.0/5.0 -

Yes, thank you very much. It was a pleasure working with the Bay Cities Auto Body. The employees and service was thorough, informative, always keeping in contact to let me know what’s going on. Great coordination with car rentals and also giving me updates so very much appreciate very courteous and knowledgeable to take me through the process thank you again.

My Experience - 5.0/5.0 -

Brian and his team were awesome, car turned out perfect, Toyota Grand Highlander, office staff Melissa communicated very well

Likely to Recommend - 5.0/5.0 -

Awesome Service by all staff

Repair Quality - 5.0/5.0 -

We had an awesome experience, Brian and Melissa were very informative every step of the way. Car was beautifully done

Customer Service - 5.0/5.0 -

Awesome work, A+++Brian and Melissa amazing customer service

My Experience - 5.0/5.0 -

I had an amazing experience getting my car repaired after my accident. The entire team was friendly, helpful, and professional from start to finish. They kept me updated throughout the entire process, and I really appreciated their transparency and communication every step of the way. My car looks fantastic, and I couldn’t be happier with the quality of the work. I highly recommend them!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nice and professional, efficient working with insurance, communicates well

Customer Service - 5.0/5.0 -

Very professional, communicates well and accommodating

Returned Clean

My Experience - 5.0/5.0 -

There were many challenges with our repairs and the truck looks very nice. We owe a big thank you to Brian for facing those challenges, the crew for doing such a good job and the office staff for being so helpful. Thank each one of you for taking pride in your workmanship!

Likely to Recommend - 5.0/5.0 -

We’ve already recommended them to family.

Repair Quality - 5.0/5.0 -

They did everything they could to accommodate our requests and the quality of work was excellent.

Customer Service - 5.0/5.0 -

Again, they were excellent.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Mellisa was really helpful and keeping me updated throughout. Giovanni was excellent woth the repairs

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Mellisa and giovanni were great