Bay Custom - Chesapeake
In operation 8 years.
ABOUT BAY CUSTOM AUTO Bay Custom Auto has been operating since 1981 in the collision repair business. Starting as a mechanical repair business in 1971. A company that is based on both integrity and quality. As one of the oldest remaining independent repair shops in the Hampton Roads area, the auto body shop has grown and improved every year. Our quality and determination for customer satisfaction is one of the main reasons for our success. Thanks to many loyal returning customers in Hampton Roads, business relationships with local dealerships, and the respect of many insurance companies, we have been able to stay on top of the cutting edge in repairing vehicles.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great Service
Customer Service - 5.0/5.0 -
Excellent Staff Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like brand new!
Customer Service - 5.0/5.0 -
Always prompt & professional
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would HIGHLY recommend them to family, friends, co workers, and/or strangers!!!
Repair Quality - 5.0/5.0 -
Couldn't be happier with our experience at Bay Auto!
Customer Service - 5.0/5.0 -
Entire personnel that we dealt with were exceptional!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have.
Repair Quality - 5.0/5.0 -
The work was excellent, it look like it came from the factory.
Customer Service - 5.0/5.0 -
Highly recommended
Returned Clean
Likely to Recommend - 5.0/5.0 -
They got me right!!
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Tim was great. He was really professional and provided excellent customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
my trunklid wasnt repaired to my satisfactory. and i was told if i wanted it done over, give them a call to schedule it in. When it shoulda been done rite the 1st time. Because if i come back in it will come out of my pocket instead of the insurance company. The customer service was pretty good as far as scheduling and speaking with me.
Customer Service - 5.0/5.0 -
The staff up front were great!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from Deidra Reynolds!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome service and clear communication on parts and labor breakdown. I was able to get my vehicle repaired quickly and professionally.