Bay Custom - Chesapeake
In operation 8 years.
ABOUT BAY CUSTOM AUTO Bay Custom Auto has been operating since 1981 in the collision repair business. Starting as a mechanical repair business in 1971. A company that is based on both integrity and quality. As one of the oldest remaining independent repair shops in the Hampton Roads area, the auto body shop has grown and improved every year. Our quality and determination for customer satisfaction is one of the main reasons for our success. Thanks to many loyal returning customers in Hampton Roads, business relationships with local dealerships, and the respect of many insurance companies, we have been able to stay on top of the cutting edge in repairing vehicles.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I’ve already spread the word to friends and family in the event they ever need bodywork.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Updates were provided regularly and everyone was willing to help to ensure the experience was good.
Returned Clean
Likely to Recommend - 5.0/5.0 -
They would be fool not to. Would highly recommend Bay Custom to anyone
Repair Quality - 5.0/5.0 -
My vehicle looks just like it did before the accident
Customer Service - 5.0/5.0 -
Detra, Courtney, and all customer service were pleasant and the entire experience a great success
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would. Recommend them because they are personal and caring
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very courteous very caring keep you informed. Would use them again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and great repair service. I will definitely use them again if I need repairs done on my vehicles.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes would recommend
Repair Quality - 5.0/5.0 -
Good job.. explained what needed to be done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have recommended them to a friend
Repair Quality - 5.0/5.0 -
The repairs are excellent car looked great
Customer Service - 5.0/5.0 -
Staff was courteous and always available
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The service people were polite and professional. There were a few wrong parts that were ordered or delivered taking time to reorder and some broken glass still remained behind the driver's seat storage pocket. Overall I was very satisfied with the work completed and would go back to them in the future or recommend them to others
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would highly recommend this shop to anyone needing body work done to there vehicles
Customer Service - 5.0/5.0 -
Very friendly staff
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great people to work with
Repair Quality - 5.0/5.0 -
Outstanding job
Customer Service - 5.0/5.0 -
Outstanding job
Likely to Recommend - 5.0/5.0 -
I have already recommended this body shop to several people, even before my truck was finished.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The updates that I received about my truck from Deidra were consistent and very appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is the second time I brought the car for repairs and they do great work and good communication
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service really nice people great work on truck.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone that I had any interaction with at your at your place or just the best. Wonderful customer service.