Bay Custom - Chesapeake
In operation 8 years.
ABOUT BAY CUSTOM AUTO Bay Custom Auto has been operating since 1981 in the collision repair business. Starting as a mechanical repair business in 1971. A company that is based on both integrity and quality. As one of the oldest remaining independent repair shops in the Hampton Roads area, the auto body shop has grown and improved every year. Our quality and determination for customer satisfaction is one of the main reasons for our success. Thanks to many loyal returning customers in Hampton Roads, business relationships with local dealerships, and the respect of many insurance companies, we have been able to stay on top of the cutting edge in repairing vehicles.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looks brand new, like it had never been dinged.
Customer Service - 5.0/5.0 -
Staff was friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0 -
yes !! highly !
Repair Quality - 5.0/5.0 -
Excellent !!Attention to detail !!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
This is my first experience with Bay Custom. They went above and beyond in all aspects of my car repair! Very professional, knowledgeable and extremely courteous from the time I brought my car in to be repaired. I can not say enough nice things about this business.
Likely to Recommend - 5.0/5.0 -
Would certainly recommend
Repair Quality - 5.0/5.0 -
From hi to final repairs top notch service and communication from Robin.
Customer Service - 5.0/5.0 -
Great customer servicd
Returned Clean
My Experience - 5.0/5.0 -
Not only did they do a great job, it was easy. They communicated and told me what to expect. They even clean my car out before they gave it back. Bonus!
Likely to Recommend - 5.0/5.0 -
We are a return customer.
Repair Quality - 5.0/5.0 -
Quick service, fixed vehicle and git it back cleaned! Thank you!
Customer Service - 5.0/5.0 -
Great communication. Job Done right the first time.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Going forward, yes. I’ll recommend Bay Custom
Repair Quality - 5.0/5.0 -
This body shop is on top of everything! Great job! One satisfied customer. Thank you Deidra R.
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and great work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great shop, would recommend
Repair Quality - 5.0/5.0 -
Very pleased with the body repairs and the paint job. The staff is first class, Deidra wrote a very accurate quote and kept me informed of the repair status. I good quality job at a fair price.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job good price
Customer Service - 5.0/5.0 -
Perfect
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes, have told several people.
Repair Quality - 5.0/5.0 -
The work Bay customs did was excellent. They were recommended by our dealership. They did everything perfect.
Customer Service - 5.0/5.0 -
Excellent job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Robin is absolutely great. Very helpful and always kept me in the loop on any updates with my vehicle.