Bay Custom- Denbigh
ABOUT BAY CUSTOM AUTO Located in the heart of Newport News, Bay Custom Auto has been operating since 1981 in the collision repair business. Starting as a mechanical repair business in 1971, Bay Custom moved to its current location in 1981. The original founder, Ron George, built a company based on both integrity and quality. As one of the oldest remaining businesses in Denbigh, the auto body shop has grown and improved every year. Our quality and determination for customer satisfaction is one of the main reasons for our success. Thanks to many loyal returning customers in Hampton Roads, business relationships with local dealerships, and the respect of many insurance companies, we have been able to stay on top of the cutting edge in repairing vehicles.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend them
Repair Quality - 5.0/5.0 -
Bay Custom was terrific from start to finish
Customer Service - 5.0/5.0 -
Everyone was very friendly and knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0 -
All praises due .
Repair Quality - 5.0/5.0 -
Brandon, you and rest of the staff are the BEST!!!!!!!!!
Customer Service - 5.0/5.0 -
Madison & the ladies at the front desk are Truely Wonderful!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We already have recommended the shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great! Everyone was friendly and I got frequent updates!
Customer Service - 5.0/5.0 -
Very friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team and very fast.
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Always recommend Bay Custom!!!
Repair Quality - 5.0/5.0 -
Unfortunately, I’m a frequent flyer bay custom has done all my work for the past 15 years. Never had a bad experience. The staff is always courteous, polite, and informing. They’re high-end work has always been above and beyond my expectations.
Customer Service - 5.0/5.0 -
I’ve had the opportunity to interact with multiple estimators and staff, and everybody has always been very accommodating and polite
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked almost like the day I bought it and the wife said it drives better too so the car, evidently, was feeling better too. Thanks.
Customer Service - 5.0/5.0 -
Courteous and kept me up-to-date
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a wonderful experience at Bay Customs. I could not be happier with their work. I have used them before and would recommend them to anyone needing car work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I, my friends, and co-workers have done lots of business with this shop.
Repair Quality - 4.5/5.0 -
Will follow up with shop on rear bumper cover fastener that fell out. Tab is showing below bumper area.
Customer Service - 5.0/5.0 -
Very friendly, thorough, knowledgeable, and informative.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job ladies and gentlemens.frlm the repair shop to the office staff.excellent job.
Repair Quality - 5.0/5.0 -
You all did an excellent job.im very satisfied with the work that was done to my vehicle
Customer Service - 5.0/5.0 -
Very satisified
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient and reasonable priced. Office was convenient and staff were very helpful.
Customer Service - 5.0/5.0 -
Very good .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and the work was great. No one knows where it was hit/repaired