Bay Custom- Denbigh
ABOUT BAY CUSTOM AUTO Located in the heart of Newport News, Bay Custom Auto has been operating since 1981 in the collision repair business. Starting as a mechanical repair business in 1971, Bay Custom moved to its current location in 1981. The original founder, Ron George, built a company based on both integrity and quality. As one of the oldest remaining businesses in Denbigh, the auto body shop has grown and improved every year. Our quality and determination for customer satisfaction is one of the main reasons for our success. Thanks to many loyal returning customers in Hampton Roads, business relationships with local dealerships, and the respect of many insurance companies, we have been able to stay on top of the cutting edge in repairing vehicles.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Great communication, excellent customer service, and outstanding work.
Repair Quality - 5.0/5.0 -
Excellent customer service and excellent work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As always, Bay has done very good work. Have used them B 4, & will continue 2 do so.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top notch repair shop 👌
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Recommending to everyone
Repair Quality - 5.0/5.0 -
Excellent service from beginning to end! Erica went above and beyond to help me through the process of getting my car repaired and my car looks like new. Thank you so much!
Customer Service - 5.0/5.0 -
Amazing team!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bay Customs did an Amazing job on my car after a car accident I was involved in!!! Their work is definitely top tier!👌🏾👌🏾👌🏾 I would definitely recommend going to them for any car accident repairs or anything else for that matter.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great work
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Great work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service
Customer Service - 5.0/5.0 -
Also outstanding— very at attentive & polite
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
None
Customer Service - 5.0/5.0 -
None
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Updated on progress, parts orders, and expected pick up.
Customer Service - 4.5/5.0 -
Courteous and detailed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Excellent job. Car returned in immaculate condition inside and out. Staff very friendly and kept me updated on the process. Highly recommend Bay Custom Auto
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great shop! Bay Custom is the best. I’ve used them for repairs twice & we’ve been very happy with the results both times.
Customer Service - 5.0/5.0 -
Again, the best! Everyone is very friendly, helpful, & attentive!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bay Custom Autobdid a great job on the repair. They worked directly with the insurance company and made this process very simple for me. Great job to the team. Highly recommend them.
Customer Service - 5.0/5.0 -
Top notch
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service Taylor was wonderful and had everything fixed on time and flawless
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
great job no complaints