Bay Service & Collision Center - Airport

4.7 (1,840reviews)
96%
6936 N Military Hwy,  Norfolk,  VA  23518

In operation 45 years.

Bay Automotive is a family-oriented company that has been committed to helping customers for over 35 years. Our purpose is simple. We make it a breeze with pick-up and delivery, touch-less drop to pick-up, and mobile collision estimates to ensure that your time is not wasted. We are here for you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,840)

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I am very satisfied thank you very much.

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My Experience

Car looks like new. Team kept us up to date on a weekly basis with progress reports.

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I’ve had a great experience both times I’ve brought my car to this shop. Cindy has been a huge part of that. Her customer service is elite.

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Bay kept me informed the whole time they had my vehicle and the work was excellent.

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My Experience

Everything went great. No complaints. I can’t even believe you guys cleaned and vacuumed my car for me like I am so sorry it was that messy, I’m honestly mildly embarrassed in myself since I forgot about a danish but oh well. They cleaned my car and even threw away the food item i completely forgot to grab so Ill definitely check them out when the time comes from my front bumper!!

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Bay Automotive did an excellent job. I'm very satisfied with the quality of work and the cleaning of the car afterwards. I definitely recommend Bay Automotive!!

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My Experience

My Bay Automotive experience was GREAT !! Couldn't ask for a better one. Everyone was courteous, knowledgeable and professional. I would definitely return here for service .

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You bet I would !

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My car looks brand new !! Thx again !!!

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Customer svc were very courteous, friendly and overall great to work with

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I felt like my car should've been charged up when I got there & i had to wait sometime for them to jump Start it

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I have a spot on my camera that won't there before I got my truck fixed ..So not too happy about that

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My son had a great experience with Bay...mine no so much. Work was adequate at best everything else poor.

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The work was adequate.

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Only helpful when pushed to be

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My Experience

Prompt courteous staff

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Everything was fine

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Lights are messed up now.having hard time getting it back to shop.have nothing to drive.

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